AMOSSHE, the Student Services organisation, is the professional association for the Student Services departments of UK higher education providers. As a member you can make the most of AMOSSHE’s supportive membership network and share valuable expertise with other Student Services professionals both nationally and in your region. You can also benefit from our continuing professional development events, membership briefings and policy input, as well as project work to develop materials for more effective practice.
Guided by its members, AMOSSHE takes the lead in addressing challenges and equipping Student Services professionals for success in both your personal development and the context of your organisations, to deliver the very best service for students.
If your organisation is based outside the UK, as an international member of AMOSSHE you can contribute to the expertise of our professional association, and in turn benefit from AMOSSHE’s resources, which include tools and resources useful to Student Services departments around the world.
What does AMOSSHE membership include?
AMOSSHE membership includes access to:
- Networking with Student Services professionals and peer support
- National and regional groups
- Knowledge communities
- Tailored sector news and opportunities
- Policy briefings and summaries
- Participation in our members' survey and exclusive reporting about the sector
- Projects to support the Student Services sector
- Professional training events at discounted rates
- Annual conference discounts
- International exchange programme
- Opportunities to influence UK higher education policy
- Join now
AMOSSHE's members include the most experienced Student Services professionals in the country, dealing with real and demanding challenges every day. As a member, you become part of a supportive community, helping each other out and promoting best practice.
Members share their experience, knowledge and advice through exclusive Jiscmail email lists, to connect with peers both nationally and regionally. Networking through AMOSSHE brings you real, practical benefits in a reliable, secure and trustworthy environment.
AMOSSHE members meet in their nations and regions to discuss themes affecting them, network with colleagues and provide local peer support. Usually, one named AMOSSHE member from each higher education provider represents their organisation at the regional group.
AMOSSHE national and regional groups are:
- Northern Ireland
- England - East Anglia
- England - midlands
- England - north
- England - London and the south east
- England - south west
To give members space to network and discuss specific topics, AMOSSHE offers several knowledge communities. These are currently:
As well as sharing good practice and providing a safe environment in which to discuss complex issues, the knowledge communities feed into AMOSSHE's annual continuing professional development (CPD) programme.
AMOSSHE may add further knowledge communities in future, depending on our members' needs.
AMOSSHE provides its members with news and information that's tailored to the interests of Student Services professionals. As a member you get:
- Quarterly members bulletins, including updates on AMOSSHE national and Executive activity, policy news, events and continuing professional development (CPD).
- Weekly updates about policy developments, sector news, projects, events and funding opportunities.
- Access to the members' section of this website, which contains exclusive resources such as policy briefings, survey reports and AMOSSHE project reports and tools.
As well as this, AMOSSHE's Twitter profile @amosshe_uk alerts members to current trends in the sector, reports immediately on AMOSSHE events, and is the first place to hear about member offers.
AMOSSHE issues briefings about major policy publications, allowing members to stay up to date with legislation and policy development without having to carry out intense and time consuming research themselves. These briefings provide a short overview of the detailed document, including a summary and discussion of the key issues that might impact on Student Services’ work. AMOSSHE publishes these as soon as possible after full policy announcements or documents are issued.
As with all membership organisations, the work AMOSSHE members put in benefits the whole community. Members contribute to an annual benchmarking survey to help the community maintain a broad understanding of higher education Student Services across the UK. AMOSSHE issues a report of the survey findings to its members, commenting on major trends across the sector.
The survey provides valuable information about the scale and scope of Student Services in UK higher education. Members can use the data for benchmarking and comparing. As a national organisation, the survey enables AMOSSHE to present a clear and accurate picture of Student Services in policy debates.
AMOSSHE undertakes projects to support professional practice or developments in Student Services. These projects may result in analysis reports, toolkits, guidance and other resources, exclusive to members. Our recent project work includes the following:
- In 2013, AMOSSHE funded five projects to celebrate our twentieth anniversary. These small projects, led and carried out by our members, were designed to take the pulse of the current Student Services sector and build tools to help the entire membership face the challenges of the future.
- In 2010/11, AMOSSHE completed the Value & Impact project, which was funded by the Higher Education Funding Council for England (HEFCE) Leadership, Governance and Management (LGM) Fund. This project has led to further Value & Impact work, including member resources and the Value & Impact Bank.
- In 2011/12, AMOSSHE managed the JISC funded Students FIRST project.
AMOSSHE offers at least three one day training events each year. Members can attend at a discounted rate, which makes these events a cost effective way to maintain your continuing professional development (CPD).
There are two main types of event:
- Large networking conferences taking a strategic overview or discussing hot topics selected from member suggestions and horizon scanning to prepare managers for the future.
- Small practical workshops involving detailed case study work or focussed discussion groups.
In 2008, AMOSSHE commissioned a report to scope the leadership and management priorities of our members. The report, funded by the Leadership Foundation for Higher Education (LFHE), identified personal development, knowledge base and strategic capability as key priorities. AMOSSHE's one day training events and annual conference help you address these.
AMOSSHE also supports several external events, and in doing so secures discounts for AMOSSHE members to attend.
Every summer AMOSSHE hosts a conference for members, colleagues from the sector and associated organisations. The conference ties together the themes and activities of the previous year, and makes a major contribution to our members' continuing professional development (CPD). It's an invaluable opportunity for Student Services professionals to meet their colleagues from across the UK and abroad in order to network, learn more about the sector and enhance their professional training.
AMOSSHE members can attend the annual conference for a significantly lower rate than for non-members.
AMOSSHE hosts a bi-annual exchange programme with the US student affairs organisation, NASPA. Up to five AMOSSHE delegates visit a selection of universities or colleges in one or more US states, then two years later a similar number of AMOSSHE member institutions host visits from US student affairs managers. This is an excellent way of finding out more about international practices, and new ways of working.
AMOSSHE is exploring other international options, including closer liaison with the International Student Affairs Association, IASAS. AMOSSHE is also developing links with, amongst others, professional sector bodies and colleges in Australia, Canada and China.
The AMOSSHE Executive and National Office are in regular contact with AMOSSHE members, and active in national debates, consultations and policy discussions. For example, in 2009, AMOSSHE took the lead in gathering sector views on Student Finance England’s performance, feeding into the Hopkins review. AMOSSHE participates in all the Student Loans Company stakeholder groups and contributes to a broad range of other sector groups and initiatives, covering the whole Student Services landscape.
All AMOSSHE members get discounted rates to attend AMOSSHE events. If you work for an AMOSSHE member organisation and you want to attend one or more of our events, it's more cost effective to become an additional member, because the cost of membership is soon offset by the event discounts. This is especially true for our annual conference.
The majority of higher education Student Services departments in the UK already take advantage of all these benefits - you and your organisation ought to be part of the community. Join now.