AMOSSHE is 20: using Inclusive Learning Plans to help improve academic support for disabled students

This report investigates how higher education providers communicate internally to coordinate academic support for disabled students, and presents the lessons learned from the evaluation.

Member organisation: University of Kent.
Principal investigators: Andy Velarde and Graham Gorvett.
Total award from AMOSSHE: £2,154.16.

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The number of first year students with a disability

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The amount UK higher education providers spent on disability support in 2009

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Higher education providers who contributed to the research

Infographic sources: www.hefce.ac.uk.

Background

Disability legislation at the beginning of the twenty-first century brought about new challenges across the tertiary sector in the UK, which impacted on the delivery of support for disabled students. The introduction of the Special Educational Needs Disability Act (SENDA) in 2001 created obligations and duties for higher education providers to provide parity of opportunity to disabled students. These obligations and duties were incorporated into existing Student Services structures due to two separate government initiatives that encouraged the establishment of central and coordinating services for disabled people. These included Higher Education Funding Council for England (HEFCE)’s funding programme "Base Level Provision" in 1999, and the former Department for Education and Skills’ (DfES) funding model of support for disabled students called Disabled Students’ Allowance (DSA).

The development of the HEFCE funding programme introduced a model of support that encouraged higher education providers to create special units and roles (Disability Offices and Coordinators) to provide specialist advice and coordinate support across higher education providers. This system of support was highly successful and normally located in Student Services (Adams, M. and Brown 2000).

The creation of DSA, led to the allocation of funding for each eligible student to compensate for the additional costs incurred as a result of their disability. Although DSA was introduced to pay for auxiliary aids (for example, enabling equipment and services such as note taking, sign language interpreting, dyslexia tuition), the initiative encouraged the growth of expertise of staff in Disability Units and hence, Student Services organisational structures. The services increasingly relied on these units as they took over the administration of DSA on behalf of students to facilitate delivery and effectiveness due to economies of scale. The operation of auxiliary services was gradually identified as part of university services in higher education institutions.

Higher education providers introduced methods to disseminate good practice and the reasonable adjustments needed to support the integration of disabled students (Adams, M and Holland 2006). These methods were referred to as Inclusive Learning Plans, Learning Agreements, Disability Support Plans, and so on.

Although the government and universities have consistently deployed considerable resources (estimated to be £13 million per year in 2009), there is a lack of institutional research on their development and achievements. Disability research has focused on the institutional problems faced, and less on the Student Services role in assisting universities to comply with disability legislation.

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Aims and objectives

The aims of this project are:

  • To identify and analyse the main advantages and disadvantages of the communication methods used by Student Services to notify academic staff of the reasonable adjustments required for disabled students.
  • To disseminate good practice across the higher education sector.

The main objectives of this project, to be completed in three months are:

  • To survey the different methods used in the sector for the dissemination of good practice, including the adjustments required to support inclusive learning, namely: paper based systems, intranet systems based on the use of centralised databases, and hybrids of the above (paper based systems with use of email and some database sharing).
  • To evaluate higher education institutions’ experiences regarding their chosen methods.
  • To identify the strengths, weaknesses, opportunities and threats of the methods used.

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Methodology

The project is set out to study three main communication methods used to support disabled students to achieve equality of opportunity in the higher education sector. The research is carried out by a team of experts on disabilities and mental health from the University of Kent's Disability and Dyslexia Support Services: Dr Andy Velarde, Graham Gorvett and Philippa Moreton.

The methodology to be used is a version of Action Research (Bryman 1989, Elliott 1991, Mills 2000).

This approach uses case studies, and the findings are intended to inform future developments of Inclusive Learning Plans.

The study includes three methods of data collection:

  • Survey.
  • Analysis of documentation.
  • Different forms of semi-standardised phone interviewing.

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Intended outputs

The project aims to produce the following:

  • First month: web survey online (15 to 20 days).
  • Second month: first report on the survey data.
  • Third month: final report.

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AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.
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