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LOCATION:Online
SUMMARY:Effective incident communication: strategies for apologies, complaints, and resolution meetings
DESCRIPTION:This Healthcare Conferences UK event provides guidance on how to manage difficult conversations with patients, and their families, following an incident.\n
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 Event details: https://www.amosshe.org.uk/latest/event-calendar/effective-incident-communication-strategies-for-apologies-complaints-and-resolution-meetings.html
PRIORITY:1
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