Engaging communities

  • 17 February 2017
  • 09:00 - 16:30
  • Hilton Manchester Deansgate, Manchester
  • 3


  • Named AMOSSHE member
  • Not a named AMOSSHE member, but an employee of an AMOSSHE member organisation
  • Individuals, not-for-profit organisations, and higher education providers not associated with AMOSSHE

Submit a separate booking form for each delegate. Places are limited, so don't wait to raise a purchase order number before booking. Secure your place, then send us your purchase order number afterwards. Your booking isn't confirmed until you receive a confirmation email. If you haven't received this within one working day, please email info@amosshe.org.uk. AMOSSHE will email an invoice for payment to you or the finance contact you specify.
Registration is closed

AMOSSHE Winter ConferenceEngaging communities: AMOSSHE winter conference 2017

This event for Student Services leaders and practitioners explores how we can engage institutional colleagues and stakeholders to create effective relationships, and how we can create engaging communities for our students that enhance their learning experience and promote retention and success.

AMOSSHE members can find the event resources here:

Members only

Location, time and price

This one day conference takes place at the Hilton Manchester Deansgate in Manchester. Registration opens at 09:00.

If you would like to book accommodation at the Hilton Manchester Deansgate for the night before the conference, please call Jack Naylor on +44 (0)161 870 1621 and quote AMOSSHE for a preferential room rate.

Here are the delegate prices (which include lunch):

  • AMOSSHE named member - £180 (log in to access this rate)
  • Member colleague (non-member, but an employee of an AMOSSHE member organisation) - £190
  • Non-member (individuals, not-for-profit organisations and higher education providers not associated with AMOSSHE) - £230
  • Corporate - £260

You don’t need to pay VAT for AMOSSHE events. Before booking, please read our booking terms and conditions.

Programme and speakers

Here is the conference programme.

Time Session
09:00 Registration and refreshments
09:30 Neil Wragg MBE (Chief Executive, Youth at Risk). Youth at Risk delivers high-intensity personal development and coaching initiatives for young people and the adults who support them, running programmes in communities, schools, universities, employment services and prisons, for families and for professionals. Neil has been a member of the UK government’s Crime Reduction and Social Work taskforces, and was awarded an MBE for his services to young people in 2008.
10:20 Doug Parkin (Programme Director, LFHE - Leadership Foundation for Higher Education). LFHE is committed to developing and improving the management and leadership skills of existing and future leaders of higher education. At Engaging Communities Doug discusses leading and engaging others to create an environment for students that allows learning to flourish, helping you to think creatively outside the usual boundaries of your role and influence your institutional community.
11:05 Break and refreshments
11:35 Choice of sessions:
  • King's Community Ambassadors: building a sense of belonging and community through student support and engagement (King’s College London) - this session outlines the structure, objectives and outcomes of a peer-to-peer support scheme developed in collaboration with the Cabinet Office's Behavioural Insights Team, which aims to support first year students in settling into university life through a series of telephone calls delivered at key times of year.
  • How engaged is your student community? (Anglia Ruskin University) - this presentation explores the challenges and achievements of implementing a student engagement dashboard, designed to identify students at risk of under-performing or withdrawal and intervene in a timely manner to offer them interventions to improve their success.
  • Supporting staff to support students: enabling our students to realise and reach their full potential (University of Southampton) - this workshop discusses the successes and barriers of introducing a training and communication programme designed to support the knowledge and awareness of staff across the university of the key issues for supporting the student experience.
12:25 Lunch
13:25 Sara Fernandez (Executive Director, Student Hubs). Student Hubs supports students to tackle social challenges, learn about issues and connect with each other. Their work includes supporting student leaders in UK universities to learn, connect and do something to tackle social issues, through volunteering, skilled placements, project incubation and critical engagement events.
14:20 Choice of sessions:
  • Living and learning: supporting extra-curricular learning in university accommodation (University of Sheffield) - this workshop explores the impact that community-building initiatives in university residences have on students, with a particular focus on genuinely extra-curricular learning opportunities either presented to, or generated by, students.
  • Active mental health: working with sports departments to support student wellbeing (Student Minds) - this session looks at how Student Services and university sports departments can work collaboratively to support student mental health. Drawing on Student Minds’s work with over 30 universities to implement sports projects that support student mental health, the session summarises key learning about effective, strategic collaboration with sports department colleagues, and previews sector recommendations about using sport as a mental health intervention.
  • Off-campus behaviour and the university disciplinary process: student perspectives on what works (and what doesn't) (University of Manchester) - this workshop explores the effectiveness and challenges of using a disciplinary approach to address off-campus anti-social behaviour, and gives an insight into student-generated ideas for collaborative interventions to address issues like noise complaints more effectively.
15:10 Break
15:40 Choice of sessions:
  • King's Community Ambassadors: building a sense of belonging and community through student support and engagement (King’s College London) - repeat of the earlier session.
  • Striking a balance between self-agency and our duty of care: how college communities can promote student well-being (University of York) - this presentation explores how the development of campus communities with associated staff-guided interventions can positively shape these communities, leading students to feel empowered to enable one another to live independently, with the confidence to engage with appropriate support at the earliest opportunity.
  • Retaining articulating students from college: from research to practice (Abertay University) - this session draws on new research to explore the challenges and opportunities of creating new communities at university for further education students when their communities already exist but sit outside the university, or are already established at college and within the programmes articulating students transition onto.
16:30 Finish

Find out more about the call for session proposals.

Event supporters

PCMIS HE (opens in a new window) Future Finance (opens in a new window)
Randstad Student Support Blackbullion 
Clear Links (opens in a new window)  ORAC (opens in a new window) 
Stems by RP (opens in a new window)  Unite Students

AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.
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