Inspiration, design and excellence

Inspiration, design and excellence: Student Services and Student Affairs

Our opening keynote session for the AMOSSHE National Conference 2020 explores the key themes of inspiration, design and excellence in UK Student Services and US Student Affairs.

AMOSSHE Executive Members Chris Warrington (Head of Student Support, University of Leeds) and Lesley O'Keeffe (Deputy Director Academic and Student Services, Brunel University London) begin by outlining the themes for our conference week:

• Inspiration - inspiring colleagues to do their very best, creating open, supportive environments for both staff and students to pursue an inspirational journey, and developing narratives that inspire and influence.
• Design - creating innovative initiatives, projects and approaches to Student Services design, using evidence to identify needs or gaps, and evaluating to demonstrate real impact.
• Excellence - imagining the future we want to move to, the creative steps to get there, and identifying what excellence in Student Services really means.

Then Chair of AMOSSHE, The Student Services Organisation Jayne Aldridge (Director for the Student Experience, University of Sussex) discusses the work of our professional association and the challenges and opportunities for UK Student Services.

Finally we're delighted to welcome Dr Kevin Kruger (President, NASPA – Student Affairs Administrators in Higher Education), who shares his expertise from more than 40 years in higher education to discuss how the COVID-19 pandemic is shaping the future of Student Affairs. Prior to the global pandemic, there were already macro forces that were effecting the future work of Student Affairs. The COVID-19 crisis has accelerated many of these changes and will have a lasting impact on the delivery of Student Affairs and the resources and issues that center the work on college campuses. Dr Kruger will review these issues and provide his thoughts on the critical changes all Student Affairs professionals should consider in the next few years.

AMOSSHE members can find the event resources here:

Members only

This free webinar takes place on Monday 6 July 2020 from 13:30 to 14:45 (BST) on Zoom.

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