LFHE secured a consultant on AMOSSHE’s behalf to undertake this work. The consultant was Susan Chadwick, who has experience in developing the leadership programme for UCISA and SCONUL (information systems and libraries higher education professional networks). The study involved three focus group discussions, which took place in June 2008 in regional network meetings (Yorkshire and Humber, North East, and North West; London and South East and East Anglia), and a series of nine telephone interviews with a range of AMOSSHE colleagues, drawn from a varied profile in terms of type of institution and region.
Following this reseach, Susan Chadwick prepared a report on leadership development priorities for Directors and Heads of Student Services.
As part of the consultation process on the report’s recommendations, the steering group for this project (Raywen Ford, Sally Olohan and Simon Wright) presented an overview of the study at the AMOSSHE conference 2008 in Edinburgh, immediately prior to the annual general meeting on Thursday 17 July. They gathered feedback on:
Susan Chadwick and the project steering group would like to thank all colleagues who participated in the study.
Here's the report (July 2008, PDF 189 KB)
Scoping study of leadership and management development priorities for directors and heads of Student Services in higher education in the UK
Here are the focus group questions (PDF 26 KB)
Themes for focus groups