Value & Impact toolkit copyright, disclaimer and references

Copyright

All rights, including copyright, in the content and design of the Value & Impact toolkit web pages are owned or controlled for these purposes by AMOSSHE, The Student Services Organisation.

In accessing these web pages, you agree that you may only download the content for your own personal non-commercial use.

You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of AMOSSHE. This site provides access through hyperlinks to resources on other websites for browsing only, and in so doing we are not endorsing any linked entities nor authorising any act that may be in breach of copyright or any other third-party rights, which are protected in law or by international treaties worldwide. We do not accept any responsibility or liability for any of the material contained on any third-party web page.

The Value & Impact project outputs, including the toolkit, are only for general information or use. The toolkit has been written by researchers of the Centre for Higher Education Research and Information (part of the Open University) and AMOSSHE. The materials upon which the toolkit is based do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Because we do not have control over the use to which the information should be put, we exclude any warranty, express or implied, as to the quality, accuracy, timeliness, completeness, performance, fitness for a particular purpose of the website or any of its contents. We will not be liable for any damages (including, without limitation, damages for loss of profit, revenue or anticipated savings) arising in contract, tort or otherwise from the use of or inability to use the website or any of its contents or from any action taken (or refrained from being taken) as a result of using the website or any such contents. We make no warranty that the contents of the website are free from infection by viruses or anything else that has contaminating or destructive properties.

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Disclaimer

Links to external websites are for information purposes only and do not imply a recommendation or endorsement from AMOSSHE. AMOSSHE is not responsible for the content of external internet sites.

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References

Here are the references used to develop the Value & Impact project:

• AMOSSHE (2009). Supplement to the HEFCE Financial Sustainability Strategy Group (FSSG) report: ‘The Sustainability of Learning and Teaching in English Higher Education’ (PDF 230 KB). London: AMOSSHE.
• Audit Commission (2009). 'Use of Resources'. Section 3: The Assessment Framework (accessed 3 May 2011).
• Bresciani, M. J., C. L. Zelna and J. A. Anderson (2004). Assessing Student Learning and Development: A Handbook for Practitioners. Washington DC: NASPA.
• Centre for Higher Education Research and Information (2010). 'Understanding and Measuring the Value and Impact of Services in Higher Education that Support Students: A Literature Review'. London: AMOSSHE.
• Cohen, L., L. Mannion and K. Morrison (2003). Research Methods in Education (5th edition). London: Routledge Falmer.
• University of Glasgow (2007). espida Handbook. Expressing Project Costs and Benefits in a Systematic Way for Investment in Information and IT. Bristol: JISC.
• Higher Education Funding Council for England (undated). 'Guidance on Value for Money (VFM) Strategies and Reporting'. Bristol: HEFCE.
• J M Consulting (2008). 'The Sustainability of Learning and Teaching in English Higher Education: a report prepared for the Financial Sustainability Strategy Group'. Bristol: Higher Education Funding Council for England.
• Kaplan, R.S., and D.P. Norton. 1992. 'The balanced scorecard - measures that drive performance'. Harvard Business Review, January-February 1992.
• McKelfresh, D. and K. Bender (2009). Colorado State University. 'New Directions for Student Services'. No 137, Fall 2009, pp 13-19.
• McLaughlin, G., J. McLaughlin, et al and L. Kennedy-Phillips. (2005). Developing Institutional Indicators: The Role of Institutional Research. Online Submission (1), paper presented at the Annual Forum of the Association for Institutional Research, San Diego, CA, 29 May to 1 June 2005.
• Markless, S. and D. Streatfield (2006). Evaluating the Impact of Your Library. London: Facet Publishing.
• Markless, S. and D. Streatfield (2008). 'Supported Self-evaluation in Assessing the Impact of HE Libraries'. Performance Measurement and Metrics, Vol 9, No 1, pp38-47.
• Oburn, M. (2005). 'Building a Culture of Evidence in Student Affairs'. New Directions for Community Colleges, no 131, Fall 2005, pp 19-32.
• Schuh, J. H.and M. L. Upcraft (2001). Assessment Practice in Student Affairs: An Application Manual (First Edition). San Francisco: Jossey-Bass.
• Society of College, National and University Libraries. Impact Initiative: vamp.diglib.shrivenham.cranfield.ac.uk/impact/impact-initiative (accessed May 2011)
• SUMS Consulting: discussions and input on sector practice.
• Upcraft, M. L. and J. H. Schuh (1996). Assessment in Student Affairs: A Guide for Practitioners. The Jossey-Bass Higher and Adult Education Series, San Francisco: Jossey-Bass.

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Acknowledgements

The Value & Impact project could not have been delivered without the commitment of the following individuals and organisations, each of whom gave over and above anything we could have asked of them:

• AMOSSHE Executive and membership, for supporting the work and investing responsibly in the Value & Impact project.
• HEFCE LGM fund, for its considerable financial and professional support.
• Universities UK, for championing the work and providing meeting and launch event space.
• The Centre for Higher Education Research and Information (of the Open University) for the high quality research and development, and continually adapting as the project became increasingly complex.

Thanks to all for their commitment, dedication, and persevering with the pioneering approaches to benefit the higher education and student services sector.

Research by CHERI.
Supported and funded by HEFCE.

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