Speakers
Presentation
As AI tools rapidly become part of everyday student life, student services teams face a dual challenge: understanding how students are using AI and how it may be impacting them, and responding to what this means for established models of support, including how to make effective use of AI. Drawing on Jisc’s latest insights into student perceptions and use of AI, this session will explore how learners are using these tools for study, decision-making, and aspects of personal support, and what this means for services such as guidance, wellbeing, and student engagement.
The session will also share learning and approaches from Jisc’s AI impact workshops, highlighting Jisc’s work with institutions to explore practical uses of AI within services, while addressing risk, governance, and the need for human-centred design.
Tom is a Senior AI Specialist at Jisc. He started his career as a science and maths teacher, training through the Teach First programme. Subsequently, Tom has worked as a subject specialist and strategic projects lead at CENTURY Tech. Immediately before joining Jisc, he led the Institute for Ethical AI in Education. At Jisc, Tom focuses on supporting the sector to implement AI solutions effectively and responsibly.