AMOSSHE events

Here are the currently scheduled AMOSSHE events.

Before you book for an AMOSSHE event, please read our booking terms and conditions.

Event resources

Find resources and materials (presentations, research, toolkits) from our past events

Members only

    • 04 December 2020
    • 09:00 - 13:30 (UTC-00:00)
    • Online
    Register

    IntersectionalityIntersectionality and Student Services: thinking and doing differently

    As Student Services leaders in higher education we’re used to thinking about the needs and perspectives of different student groups, particularly the protected characteristics of ethnicity, disability, sexual orientation and gender. But every student is different, and these categories overlap, blend, clash and change over the student’s journey.

    This professional development event explores how we can appreciate, embrace and anticipate our students’ intersectionality and think about diversity in a more meaningful way. Join us to discuss different perspectives on intersectionality in order to help you raise awareness, guide your teams and design your services to better reflect and support your students.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources. The recording won't include discussion sessions, workshops, ‘Chatham House rule’ sections or presentation sessions that speakers prefer not to share in this way.

    Location, time and price

    This online session takes place on Friday 4 December 2020 from 09:00 to 13:30 (GMT) using Zoom.

    Here are the delegate prices:

    • AMOSSHE named member - £59 (log in to access this rate)
    • Non-member (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE) - £99

    You don’t need to pay VAT for AMOSSHE events. Before you book to attend, please read our revised booking terms and conditions.

    Programme and speakers

    This event features a mix of presentations, Q&A, interactive workshops and networking discussion. Here's the programme:

    Time Session
    09:00 Welcome and context
    AMOSSHE Executive Members Rotimi Akinsete (Associate Dean of Students - Wellbeing & Inclusion, University of the Arts, London) and Claire Slater (Director of Student Life and Wellbeing, University of Bristol) outline the context for the event.
    09:05 Keynote: an intersectional approach to student support
    Amatey Doku is a consultant at Nous Group, an international consultancy with expertise in higher education. Prior to joining Nous, Amatey was Vice President Higher Education at the National Union of Students, leading on work to tackle the BAME attainment gap. This culminated in the #ClosingTheGap report, a collaboration between NUS and Universities UK. Amatey continues to contribute to discussions on race in higher education and earlier this year chaired a Black Lives Matter webinar as part of the Wonkhe@Home series.
    09:30 Questions and answers with Amatey.
    09:35 Losing sight of Black women in intersectional student data
    An intersectional approach to student data offers huge potential to Student Services staff that wish to address individual and structural inequalities in the higher education sector. In this presentation, Kevin Guyan (Researcher, Advance HE) underscores the specific history of intersectionality (developed by and for Black women), the multiple ways it materialises in higher education data practices and how our actions need to acknowledge and honour intersectionality’s radical roots. When the term intersectionality is used to document the inequalities of ‘white working class boys’ (without a similar focus on Black working class girls) or as a byword for equality, diversity and inclusion topics that are ‘complicated’, what is lost along the way? Using data from Advance HE’s 2020 student statistical report, Kevin turns a critical eye to how intersectionality is understood and performed among EDI data practitioners. With a focus on practical actions for Student Services staff to implement in their day-to-day work, this presentation offers a moment to pause, take stock of the work we are doing, ask whose interests are served and implement change when actions are not helping the right people.
    10:00 Questions and answers with Kevin.
    10:05 Faith, belief and intersectionality in higher education
    Rabbi Alex Goldberg (Coordinating Chaplain, University of Surrey).
    10:30 Questions and answers with Alex.
    10:35 Break.
    10:50 The role of UCAS in supporting students from diverse backgrounds
    UCAS (Universities and Colleges Admissions Service) strongly believes that a student's personal circumstances or characteristics shouldn't create barriers when they are considering higher education. This presentation, led by Nicola Turner (Policy Executive, UCAS) gives an overview of the work UCAS is doing to support students in getting the support they need, raising awareness with teachers and advisers on how they can support their journey better, and how UCAS is supporting the sector to understand how characteristics and circumstances can intersect to create hidden challenges.
    11:15 Questions and answers with Nicola.
    11:20 Intersectionality and race: a new approach for higher education Student Services
    We all hold multiple social identities simultaneously, such as race or ethnicity, gender, socioeconomic status, religion and sexual orientation. All of these characteristics shape how we experience everyday life and for students from marginalised backgrounds, these identities intersect to create a whole that is different from the component identities. This presentation by Robiu Salisu (Student Inclusion Officer (BAME), University of Bristol) explores the importance of adopting an intersectional lens to form a new approach when supporting students. The session provides examples of intersectional approaches taken at the University of Bristol, and you'll be encouraged to think about your own institution and how you can re-examine and adjust your practice to better support students.
    11:45 Questions and answers with Robiu.
    11:50 Break.
    12:05 Understanding and enhancing the LGBT student experience: workshop
    Despite changes in the law over the years, LGBT students continue to face major challenges affecting their studies, attainment, employability and wellbeing. This workshop, led by Sean Russell (LGBTQ HE Consultant and Founder, Get Out Stay Out) and Ross Strong (Stonewall Project Manager, Birmingham City University) is about understanding the varied LGBT experience, especially in the context of intersectionality, and how Student Services can be more inclusive by examining the student life-cycle through an LGBT lens. You will gain a better understanding of the issues facing students including commuter, overseas, undergraduate, postgraduate and across all the disciplines, and consider good practice from other higher education providers. We’ll examine the pressures of juggling multiple identities, particularly being ‘out’ to some groups of friends / colleagues / family, but not to others. The workshop will also look at strategies for enabling change, leading teams and influencing upwards.
    12:50 Discussion and panel
    Rotimi Akinsete and Claire Slater lead a facilitated discussion to share challenges, approaches and ideas about how Student Services can be more responsive to student intersectionality. Then the speakers from the day answer your questions.
    13:30 Finish.

    Your data

    AMOSSHE handles your personal data according to our privacy policy. We won't share your personal data with speakers, session leaders or sponsors, unless you consent to this on the form when you register.

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    Photo by Mel Poole on Unsplash

    • 22 January 2021
    • 10:30 - 12:00 (UTC-00:00)
    • Online
    Register

    Digital povertyDigital poverty in the context of Student Services

    This webinar for Student Services leaders in higher education discusses student digital poverty in the context of Student Services. What does digital poverty mean for different students (access to wifi, equipment, software, skills)? How are different student groups impacted? How can Student Services best support and engage these students? How do we manage student needs and expectations, and change our service models to account for these?

    This professional development event explores the various contexts of student digital poverty, shares learning and good practice in response to this emerging Student Services issue, and suggests approaches for the future.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources. The recording won't include discussion sessions, workshops, ‘Chatham House rule’ sections or presentation sessions that speakers prefer not to share in this way.

    Location, time and price

    This online session takes place on Friday 22 January 2021 from 10:30 to 12:00 (GMT) using Zoom.

    Here are the delegate prices:

    • AMOSSHE named member - £29 (log in to access this rate)
    • Non-member (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE) - £49

    You don’t need to pay VAT for AMOSSHE events. Before you book to attend, please read our revised booking terms and conditions.

    Programme and speakers

    This event features a mix of presentations with Q&A. Here's the programme:

    Time Session
    10:30 Welcome and context
    AMOSSHE Executive Members Anji Gardiner (Director of Student Services, University of Hull) and Lesley O'Keeffe (Registrar, Brunel University London) outline the context for the event.
    10:35 What does digital poverty mean right now?
    Dr Graeme Atherton (Director, NEON - National Education Opportunities Network) outlines how the pandemic has emphasised the issues of digital poverty in higher education, and developed our understanding as a sector about what digital poverty really means. This session explores the different aspects of digital poverty and its impact on different student contexts, to build a picture of what the ‘new normal’ looks like right now.
    11:00 Questions and answers with Graeme.
    11:05 How are Student Services responding to digital poverty?
    Anji Gardiner and Lesley O'Keeffe present the findings of an AMOSSHE member survey about the Student Services sector’s understanding of digital poverty. This session explores how members have responded to the challenges of digital poverty during the pandemic, including what worked and what didn’t, with case studies of good and innovative practice.
    11:30 Questions and answers with Anji and Lesley.
    11:35 How can we tackle digital poverty going forward?
    During the pandemic Student Services have had to think on their feet to meet the challenges of digital poverty. But how can we be more strategic in our approaches going forward, to ensure that good practice and support are embedded, and we can measure the impact of interventions? Jonathan Baldwin (Managing Director - Higher Education, Jisc) discusses these considerations, and how a sector-wide long-term strategy for digital teaching and learning can support the work of Student Services.
    11:55 Questions and answers with Jonathan.
    12:00 Finish.

    Your data

    AMOSSHE handles your personal data according to our privacy policy. We won't share your personal data with speakers, session leaders or sponsors, unless you consent to this on the form when you register.

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    • 14 July 2021
    • (UTC+01:00)
    • 16 July 2021
    • (UTC+01:00)
    • Newcastle upon Tyne

    AMOSSHE National Conference 2021

    The AMOSSHE National Conference is the UK’s foremost opportunity for Student Services leaders to share expertise and good practice, develop strategy and skills, and build professional networks.

    AMOSSHE is planning to host the National Conference 2021 in Newcastle upon Tyne, at our planned venue for 2020. There will also be opportunities for you to engage with the conference online. The conference will feature presentations, workshops, discussions, social events and more, led by AMOSSHE members and sector organisations.

    Your data

    AMOSSHE handles your personal data according to our privacy policy. We won't share your personal data with speakers, session leaders or sponsors, unless you consent to this on the form when you register.

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Past events

18 November 2020 More with less?
17 November 2020 AMOSSHE South West meeting
06 November 2020 AMOSSHE Wales meeting
14 October 2020 Student mental health
03 September 2020 Personal Academic Tutoring and Student Services
10 July 2020 Humour as a thinking skill
10 July 2020 Poppy’s wild week
09 July 2020 AMOSSHE gala quiz
09 July 2020 Intersectional approaches to target mental health support for students
09 July 2020 Enhancing financial capabilities on campus
09 July 2020 Student Services through another lens
08 July 2020 Supporting estranged students
08 July 2020 Helping socially isolated students to make social connections
07 July 2020 Student Services in purpose-built student accommodation
07 July 2020 Responsible drinking on campus
06 July 2020 Trying to create happiness in the workplace
06 July 2020 Inspiration, design and excellence
06 July 2020 AMOSSHE National Conference 2020
23 June 2020 Consumer law implications of COVID-19
16 June 2020 Consent is everything
04 June 2020 Degrees of sanity
05 May 2020 What's the future for Student Services information?
08 April 2020 Managing your Student Services team remotely
14 February 2020 Mental health and wellbeing
24 January 2020 AMOSSHE Midlands non-leads meeting
06 December 2019 Student centre vs students at the centre
01 November 2019 Safeguarding and duty of care
03 July 2019 AMOSSHE National Conference 2019
12 April 2019 Welcome to planet Student Services
22 March 2019 Shaping the story
08 February 2019 Data-driven, technology-enabled services for students
07 December 2018 Safeguarding vs duty of care
09 November 2018 Positive approaches for growth and success
04 July 2018 Shaping Futures
18 May 2018 Resilience in higher education
04 May 2018 “My” Student Services
20 April 2018 Influence and impact
02 March 2018 “My” Student Services
09 February 2018 Building belonging
08 December 2017 Universal design for learning
17 November 2017 Dealing with student mental health crises
05 July 2017 360 degree thinking
22 May 2017 Tackling gender-based violence
12 May 2017 Lead on
27 April 2017 Understanding cultural differences
23 March 2017 Supporting trans students
17 February 2017 Engaging communities
25 November 2016 Tackling gender-based violence

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