Let’s get started
We’re updating these resources all the time, so check in regularly to explore further. You can sign up to get news of updates that may interest you.
To get started, choose a path that most closely reflects where you are in your Student Services career.
New to Student Services leadership
Choose this path if this describes your journey in the sector:
- You’re new to higher education Student Services at management or leadership level. Perhaps you worked in a different sector previously.
- You have experience of working in Student Services, but you’re taking on management or leadership responsibility for the first time, or aiming to do this.
New to Student Services leadership
For example, Alex is Head of Student Services at a small specialist arts institution. Alex is new to Student Services in higher education, after a career working in the NHS.
Experienced Student Services leader
Choose this path if this describes your journey in the sector:
- You’ve been a Student Services manager or leader for a while and have good experience.
- You have responsibility for one or more service areas, but you’re not the most senior Student Services leader in your organisation (for example, grade 8 in some organisations).
Experienced Student Services leader
For example, Priya is Head of Student Health and Wellbeing at a medium size post-1992 university.
Senior Student Services leader
Choose this path if this describes your journey in the sector:
- You’ve been a Student Services manager or leader for a long time.
- You’re the senior Student Services leader in your organisation, with several service areas under your remit.
Senior Student Services leader
For example, Laura is Director of Student Services at a large red brick university. She's worked in Student Services for 20 years, at several different institutions.
