The Pivot

Explore our online magazine, a platform where we share the wins, challenges, people, and initiatives from the Student Services sector.

Latest issue: June 2026

In the third issue of the magazine, you’ll find stories from providers across the UK.

Inside the magazine, you'll hear about:

  • Why supervision matters for mental health practitioners supporting students, with reflections on the challenges of the role and the importance of structured support.

  • How Sheffield Hallam redesigned its early student experience, bringing together university-wide activity to create a more joined-up approach to transition and belonging.

  • The role of outdoor and nature-based activities in supporting student wellbeing, mental health and a sense of belonging.

  • Lessons from a community of practice focused on belonging in education, including how it evolved into a self-directed, member-led group.

  • Reflections on the future use of Artificial Intelligence in Student Services, exploring how AI could enhance wellbeing support while strengthening, rather than replacing, human connection.

Designed to be read on your phone or tablet, dive into the content now


We’d like to thank everyone who contributed or submitted to take part in this edition.

Accessibility note

To keep things accessible for everyone, see screenshot to see how to download the accessible document from the embedded section above by clicking the 'Download accessible PDF' button.

If you have any issues downloading the magazine, please contact us at [email protected].

Previous issues

First issue: August 2025 

The first issue of the magazine included stories from seven of our member organisations: the University of East London, the University of RoehamptonHartpury University, the University of Sheffield, the University of the West of England BristolTeesside University, and Liverpool Hope University

Second issue: February 2026

The second issue of the magazine included stories from institutions, including the University of Lancashire, the University of Northampton, the University of Arts London, London South Bank University, and the Open University

We want your feedback

What do you think of our magazine?

This is our first edition, and we want it to really take off. We’d love to hear what you think. We know you’re probably survey-fatigued, so only one question is mandatory, but we’d love any additional feedback you’re happy to share.