Impactful Student Services in a challenging financial environment
Explore how to maintain the effectiveness of your Student Services and support your teams in a challenging financial environment (May 2025).
Past event resources
Resources from our past events, including session recordings and presentations, are available to event attendees the week after the event, and to all named members three months after the event.
Each event page has a Resources tab. To access this, you need to log in first. You may need to reset your password if you've never logged in before.
Expect the unexpected: supporting students out of hours
Explore how to provide proportionate, responsive and timely support out of hours (April 2025).
Beyond the chatbot: transforming student support with AI
Explore case studies from three higher education providers at different stages of their AI journey (March 2025).
Understanding pastoral support models: strategies and methods
Explore how higher education providers are offering non-academic pastoral support to students (March 2025).
AMOSSHE Winter Conference 2025: communities and collaboration
Explore how to create inclusive higher education communities (February 2025).
Tackling harassment: insights from the Office for Students
This session from the Office for Students discusses the E6 condition of registration for tackling harassment (January 2025).
Student Services leadership: self-care, team support and professional development (part 3)
Explore how to develop your skills and your future as a Student Services leader (December 2024).
Student Services leadership: self-care, team support and professional development (part 2)
Explore how to support and develop your teams as a Student Services leader (November 2024).
Student Services leadership: self-care, team support and professional development (part 1)
Explore self-care practices and the importance of looking after yourself as a Student Services leader (November 2024).
Building a holistic approach to tackling harassment
Explore how to take a holistic approach to tackling harassment (November 2024).
Reasonable adjustments: how can Student Services take the lead?
Explore a social approach to identifying students’ reasonable adjustment needs (October 2024).