News

Here's the latest news from AMOSSHE, The Student Services Organisation.

Search for news

<< First  < Prev   1   2   3   4   5   ...   Next >  Last >> 
  • 27 November 2020 09:56 | Anonymous member (Administrator)

    AMOSSHE bulletin (opens in a new window)Here's the AMOSSHE bulletin for autumn 2020: a roundup of AMOSSHE news, events, and more (click image to view - PDF 3.7 MB).

    This bulletin focuses on the hard work and dedication of Student Services professionals this autumn. While the start of the academic year is always a busy (and often stressful) time for Student Services, this is 2020, so the challenges have multiplied like never before.

    Despite the pressures, AMOSSHE members have found time to contribute to sector-wide research about their work this autumn, and enhance their professional skills and knowledge. This bulletin gives an overview of all this, as well as details of our forthcoming professional development opportunities.

    The bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.

  • 25 November 2020 11:42 | Anonymous member (Administrator)

    Intersectionality and Student Services

    AMOSSHE is hosting an online professional development event for Student Services leaders to explore how we can appreciate, embrace and anticipate our students’ intersectionality and think about diversity in a more meaningful way.

    Book now

    Intersectionality and Student Services: thinking and doing differently takes place on Friday 4 December 2020 from 09:00 to 13:30 (GMT).

    Student Services leaders in higher education are used to thinking about the needs and perspectives of different student groups, particularly the protected characteristics of ethnicity, disability, sexual orientation and gender. But every student is different, and these categories overlap, blend, clash and change over the student’s journey. Join us to discuss different perspectives on intersectionality in order to help you raise awareness, guide your teams and design your services to better reflect and support your students.

    The event features a mix of presentations, Q&A, interactive workshops and networking discussion. Sessions include:

    • A keynote from Amatey Doku (Consultant, Nous Group), an experienced communicator with a passion for public policy. Amatey has worked with senior leaders across higher education at a government, sector and university level. He enjoys tackling difficult problems and encouraging others to think outside the box. He also champions the need for qualitative experiences to be at the heart of an evidenced-based approach to solutions.
    • Losing sight of Black women in intersectional student data - Kevin Guyan (Researcher, Advance HE) underscores the specific history of intersectionality (developed by and for Black women), the multiple ways it materialises in higher education data practices and how our actions need to acknowledge and honour intersectionality’s radical roots.
    • The role of UCAS in supporting students from diverse backgrounds - Nicola Turner (Policy Executive, UCAS) gives an overview of how UCAS is supporting the sector to understand how characteristics and circumstances can intersect to create hidden challenges.
    • Intersectionality and race: a new approach for higher education Student Services - Robiu Salisu (Student Inclusion Officer (BAME), University of Bristol) explores the importance of adopting an intersectional lens to form a new approach when supporting students.
    • Understanding and enhancing the LGBT student experience - Sean Russell (LGBTQ HE Consultant and Founder, Get Out Stay Out) and Ross Strong (Stonewall Project Manager, Birmingham City University) lead a workshop to explore the varied LGBT experience, especially in the context of intersectionality, and how Student Services can be more inclusive by examining the student life-cycle through an LGBT lens.

    The event costs:

    • £59 for AMOSSHE named members
    • £99 for non-members (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE)

    And you don’t need to pay VAT for AMOSSHE events.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources (whether you're able to attend on the day or not).

    This is affordable, high quality professional development for you and your team, with the opportunity to discuss topical issues with your sector peers. We hope you'll join us!

    Find out more

  • 23 October 2020 15:59 | Anonymous member (Administrator)

    More with lessHow can Student Services in higher education do more with less?

    AMOSSHE is hosting an online professional development event for Student Services leaders to explore how to deliver more with less resource, and get less stressed in the face of more demand.

    Book now

    More with less? takes place on Wednesday 18 November 2020 from 09:30 to 12:30 (GMT).

    This is an opportunity to discuss the challenges of more service provision in new contexts, a growing remit, increasing demand for services, and higher expectations of customer service, efficiency and effectiveness. Also, how to maintain team morale when faced with less budget, time, space and staff.

    The event features a mix of presentations, Q&A, interactive workshops and networking discussion. Confirmed sessions include:

    • A speaker from SUMS Consulting gives some insights into how institutions have tackled the need to deliver more with less. This session discusses some of the senior level challenges that impact Student Services delivery, and challenges that have become even more prominent since the pandemic.
    • Kate Dodd (Lead Consultant, AUA Consulting) discusses how Student Services can be more efficient with time and resources in light of shrinking budgets and higher expectations.
    • Dave Wilson (Mental Health and Wellbeing Manager, University of Cumbria) discusses piloting a One At A Time model in a Mental Health and Wellbeing Team. Dave explains how the team used data to compare and contrast the old way of working with the new model. Find out how the project slashed waiting times, reduced staff stress and increased student outcomes, while seeing an increase in referrals with no additional resources.
    • Angela Gardiner (AMOSSHE Executive Member and Director of Student Services, University of Hull) leads a facilitated discussion session to share approaches to delivering more with less, including influence and collaboration within your institution, technology solutions, and external partnerships and resources.

    The event costs:

    • £59 for AMOSSHE named members
    • £99 for non-members (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE)

    And you don’t need to pay VAT for AMOSSHE events.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources (whether you're able to attend on the day or not).

    This is affordable, high quality professional development for you and your team, with the opportunity to discuss topical issues with your sector peers. We hope you'll join us!

    Find out more

  • 18 September 2020 09:43 | Anonymous member (Administrator)

    AMOSSHE eventAMOSSHE is hosting an online professional development event for Student Services leaders to help you navigate the various sector mental health frameworks to apply them to (and identify gaps in) your service provision. The session also identifies resources and good practice to help you enhance some areas of mental health provision that might need attention.

    Book now

    Student mental health: minding the gaps takes place online on Wednesday 14 October 2020 from 09:00 to 13:00 (BST).

    Join a range of AMOSSHE members and higher education sector experts to explore how to use the Student Minds University Mental Health Charter and Universities UK Stepchange Mentally Healthy Universities framework to identify gaps in your student mental health provision. Then discover resources and good practice for virtual mental health support and supporting less prominent student groups.

    The event features a mix of presentations, Q&A, interactive workshops and networking discussion. All delegates will receive a recording of the event afterwards, as well as any presentations or resources. Find out more about the programme and speakers.

    Places are limited so book now to secure yours!

    Book your place

  • 28 August 2020 12:59 | Anonymous member (Administrator)

    AMOSSHE bulletin (opens in a new window)Here's the AMOSSHE bulletin for summer 2020: a roundup of AMOSSHE news, events, and more (click image to view - PDF 3.1 MB).

    This bulletin features a big thank you to everyone who look part in our virtual National Conference in July, and also some headline findings from member research into mental health and wellbeing service provision.

    AMOSSHE is currently planning our continuing professional development programme for 2020/21. Find out more about our upcoming events and what we're planning.

    This bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.

  • 30 June 2020 13:43 | Anonymous member (Administrator)

    The AMOSSHE National Conference 2020 starts on Monday 6 July - it's all week, all online, all free, and open to everyone who wants to take part! This is a fantastic professional development opportunity for you, your colleagues, and sector friends, so please share the links widely. All the sessions would have featured in our physical conference if it had gone ahead in Newcastle, so you can access the same quality expertise and resources, but for free and without having to travel!

    Here's the programme of sessions. You can register for the ones you want to attend, rather than everything at once.

    Monday 6 July

    • 13:30 to 14:45: Inspiration, design and excellence: Student Services and Student Affairs. Our opening keynote session explores the key themes of inspiration, design and excellence in UK Student Services and US Student Affairs. Speakers include Jayne Aldridge (Chair, AMOSSHE The Student Services Organisation) and Dr Kevin Kruger (President, NASPA – Student Affairs Administrators in Higher Education).
    • 15:30 to 16:15: Trying to create happiness in the workplace. In this free webinar for Student Services leaders Will Cooper (Head of Student Services, BIMM Institute) suggests simple, easy and cheap opportunities to change the working lives of the people who work in your teams.

    Tuesday 7 July

    • 10:00 to 10:45: Responsible drinking on campus: the role of Student Services. This free workshop led by Tracy Lumb (Senior Project Manager - Alcohol Impact, Students Organising for Sustainability) explores what role Student Services have to play in embedding social norms of responsible drinking on our campuses, changing attitudes towards alcohol, and building healthier, safer, more productive student communities.
    • 11:30 to 12:15: Student Services in purpose-built student accommodation: design, delivery and partnership. In this free webinar Donny McCormick (Student Services & Welfare Manager, Unite Students) explore how a private student accommodation Student Services framework can be designed and delivered, through partnership, with the aim of promoting student success.

    Wednesday 8 July

    • 14:30 to 15:15: Helping socially isolated students to make social connections. Research shows that being involved and socially connected can improve mental health and quality of life. In this free interactive webinar Dr Jonny Lovell (Constantine College Manager, University of York) presents the results of research conducted in 2019 aimed at reducing social isolation among the student population.
    • 16:00 to 17:00: Supporting estranged students: online discussion. This free interactive discussion is an opportunity to look ahead to the new academic year with estranged students in mind. Susan Mueller (Higher Education Director, Stand Alone) leads a structured discussion about the unique challenges these students face, and what we can do as Student Services leaders to support and engage them.

    Thursday 9 July

    • 10:00 to 10:45: Student Services through another lens: reflections on our AMOSSHE study tour to Michigan USA. This free webinar gives you a meaningful insight into the 2019 AMOSSHE / NASPA study tour to the USA. Intrepid AMOSSHE members Ian Munton (Director of Library and Student Services, Staffordshire University), Stephen White (Project and Policy Support Officer, Brunel University London) and Amy Close (Head of Advice and Money, Cardiff University) share their experiences, from application through to the impact the experience has had on them since returning to the UK.
    • 11:30 to 12:15: Enhancing financial capabilities on campus: two case studies. This free webinar provides two case studies showing different ways to increase financial capability support, including streamlining funding applications and breaking down silos to make things work better. Danielle Coe (Head of Customer Success, Blackbullion) leads a discussion about how to identify challenges at your university and develop the next steps to make a change.
    • 14:30 to 15:30: Intersectional approaches to target mental health support for students: online discussion. In this free interactive discussion session Emma Douthwaite (Safeguarding and Welfare Manager, Office for Students) provides an overview of the Office for Students’ regulatory approach in advancing equality of opportunity in relation to student mental health. Then you can take part in a workshop about intersectional approaches to supporting student mental health, focusing on the links between ethnicity and mental health.
    • 19:30 to 21:30: AMOSSHE gala quiz. This will be an evening of structured fun and an opportunity to network with your sector colleagues and friends. We may all be logging on from home, but it’s still a chance to dress up, have a few laughs, and win some prizes!

    Friday 10 July

    • 13:30 to 14:15: Poppy’s wild week. In a bid to understand fully the off-campus student experience, hear how Poppy Humphrey (Off Campus Student Affairs Officer, Manchester Student Homes) headed back to live with a group of students... for a whole week!
    • 15:00 to 16:15: Humour as a thinking skill. Our final keynote session draws on the expertise of Laughology to reveal that humour is a cognitive skill that is learnt and can be enhanced and utilised.
  • 25 June 2020 09:38 | Anonymous member (Administrator)

    IASAS (opens in a new window)AMOSSHE is proud to have contributed to a major review of higher education Student Affairs and Services around the world. With 250 authors, advisors and editors from over 125 countries, Student Affairs and Services in Higher Education: Global Foundations, Issues, and Best Practices (third edition) is a truly global collaborative effort to capture the diverse frameworks, practices, models and services provided by Student Affairs and Services in higher education across the globe.

    This is a comprehensive reference book for scholars, researchers and practitioners across the globe on all matters related to Student Services in higher education. It covers a vast breadth of issues including principles, values, theories and frameworks, professionalisation, research and scholarship, social justice, equality and gender issues, engagement, internationalisation, retention and graduate competencies, governance and student participation, leadership and migration. AMOSSHE's contribution is based on research from the 2016/17 academic year.

    Due to the generous collaboration of IASAS (International Association of Student Affairs and Services) with peer sector associations, book is available online for free.

    Read it here
  • 18 June 2020 16:15 | Anonymous member (Administrator)

    The Office for Students, Student Minds and HEFCW (Higher Education Funding Council for Wales) are creating an online hub to support the wellbeing and mental health of students in England and Wales. This project will run for six months from late July to December 2020, giving students access to online mental health support, designed to respond to additional pressures caused by the pandemic.

    The hub, called Student Space, is designed to complement the mental health support already in place through universities, colleges and NHS services in England and Wales, filling potential gaps in provision and ensuring that all students have access to support they need.

    AMOSSHE has contributed to the planning discussions for Student Space. AMOSSHE Chair Jayne Aldridge said:

    "AMOSSHE welcomes this announcement and the launch of Student Space to enhance the support for student mental health. We look forward to working with Student Minds and other sector bodies, students and staff to provide seamless provision with a positive impact."

    Find out more about the project: New funds to boost student mental health through pandemic.

  • 12 June 2020 09:40 | Anonymous member (Administrator)

    The AMOSSHE National Conference 2020 is the UK’s foremost opportunity for Student Services leaders to share expertise and good practice, develop strategy and skills, and build professional networks.

    To replace the conference that would have taken place in Newcastle upon Tyne, we’re hosting a variety of free online sessions instead. Across the week of 6 to 10 July you can take part in webinars, virtual discussions, social events and more, led by AMOSSHE members and sector organisations.

    Find out more: AMOSSHE National Conference 2020.

    Here's the programme of confirmed sessions. You can register for the ones you want to attend, rather than everything at once.

    Monday 6 July

    • 13:30 to 14:45: Inspiration, design and excellence: Student Services and Student Affairs. Our opening keynote session explores the key themes of inspiration, design and excellence in UK Student Services and US Student Affairs. Speakers include Jayne Aldridge (Chair, AMOSSHE The Student Services Organisation) and Dr Kevin Kruger (President, NASPA – Student Affairs Administrators in Higher Education).
    • 15:30 to 16:15: Trying to create happiness in the workplace. In this free webinar for Student Services leaders Will Cooper (Head of Student Services, BIMM Institute) suggests simple, easy and cheap opportunities to change the working lives of the people who work in your teams.

    Tuesday 7 July

    • 10:00 to 10:45: Responsible drinking on campus: the role of Student Services. This free workshop led by Tracy Lumb (Senior Project Manager - Alcohol Impact, Students Organising for Sustainability) explores what role Student Services have to play in embedding social norms of responsible drinking on our campuses, changing attitudes towards alcohol, and building healthier, safer, more productive student communities.
    • 11:30 to 12:15: Student Services in purpose-built student accommodation: design, delivery and partnership. In this free webinar Donny McCormick (Student Services & Welfare Manager, Unite Students) explore how a private student accommodation Student Services framework can be designed and delivered, through partnership, with the aim of promoting student success.

    Wednesday 8 July

    • 14:30 to 15:15: Helping socially isolated students to make social connections. Research shows that being involved and socially connected can improve mental health and quality of life. In this free interactive webinar Dr Jonny Lovell (Constantine College Manager, University of York) presents the results of research conducted in 2019 aimed at reducing social isolation among the student population.
    • 16:00 to 17:00: Supporting estranged students: online discussion. This free interactive discussion is an opportunity to look ahead to the new academic year with estranged students in mind. Susan Mueller (Higher Education Director, Stand Alone) leads a structured discussion about the unique challenges these students face, and what we can do as Student Services leaders to support and engage them.

    Thursday 9 July

    • 10:00 to 10:45: Student Services through another lens: reflections on our AMOSSHE study tour to Michigan USA. This free webinar gives you a meaningful insight into the 2019 AMOSSHE / NASPA study tour to the USA. Intrepid AMOSSHE members Ian Munton (Director of Library and Student Services, Staffordshire University), Stephen White (Project and Policy Support Officer, Brunel University London) and Amy Close (Head of Advice and Money, Cardiff University) share their experiences, from application through to the impact the experience has had on them since returning to the UK.
    • 11:30 to 12:15: Enhancing financial capabilities on campus: two case studies. This free webinar provides two case studies showing different ways to increase financial capability support, including streamlining funding applications and breaking down silos to make things work better. Danielle Coe (Head of Customer Success, Blackbullion) leads a discussion about how to identify challenges at your university and develop the next steps to make a change.
    • 19:30 to 21:30: AMOSSHE gala quiz. This will be an evening of structured fun and an opportunity to network with your sector colleagues and friends. We may all be logging on from home, but it’s still a chance to dress up, have a few laughs, and win some prizes!

    Friday 10 July

    • 13:30 to 14:15: Poppy’s wild week. In a bid to understand fully the off-campus student experience, hear how Poppy Humphrey (Off Campus Student Affairs Officer, Manchester Student Homes) headed back to live with a group of students... for a whole week!
    • 15:00 to 16:15: Humour as a thinking skill. Our final keynote session draws on the expertise of Laughology to reveal that humour is a cognitive skill that is learnt and can be enhanced and utilised.

    Even more sessions are coming soon, so look out for further announcements!

  • 08 June 2020 13:36 | Anonymous member (Administrator)

    Racism and discrimination are unacceptable. The killing of George Floyd is a reminder that racism is a systemic challenge in our society. Sadly, this is true for the UK as well as for the USA. AMOSSHE, The Student Services Organisation is committed to creating communities based on dignity, respect and equal opportunities. The AMOSSHE Executive Committee and National Office stand in solidarity with Black colleagues, students, community leaders and all those fighting racial injustice and inequality across the world.

    Everyone has the responsibility to understand and learn more about the impact of societal, structural, and institutional racism, and to work together to tackle this. It’s not just the responsibility of our Black, Asian and Minority Ethnic (BAME) colleagues and students. It’s important that we listen to the voices of our Black colleagues and students when they describe their experiences of microaggressions, discrimination and racism and that we develop the skills and confidence to recognise and challenge these unacceptable behaviours. AMOSSHE aims to support our members in Student Services to do this, through our network, resources and professional development opportunities.

    We are committed to promoting inclusive university communities that meet the diverse needs of our students. Our members can find professional development resources here about safeguarding and duty of care to all students, unconscious bias, and how Student Services can more effectively engage and support students from different racial, cultural and minority groups, so that these students feel comfortable, included and understood when accessing services.

    We recently hosted a member discussion about access to and participation in higher education for underrepresented groups. And we’re planning to deliver a professional development event in the new academic year about understanding and appreciating intersectionality in order to effectively support students and staff.

    We want to hear from our members to help us develop more resources and approaches to addressing racism in higher education. Contact us here.

<< First  < Prev   1   2   3   4   5   ...   Next >  Last >> 

More news

You can also find news, features and photos on our blog

AMOSSHE blog

Members news

AMOSSHE members can find even more news, plus sector and policy updates

Members only

AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.
Read our privacy policy.

Powered by Wild Apricot Membership Software