Senior leaders at UCAS (University and Colleges Admissions Service) have published an article on early trends about the 2026 student cohort and highlight what providers could expect during Clearing this year.
This session shares the research behind the Reduce Digital Distraction (ReDD) workshop, which identified personal and institutional digital challenges, and explores how "digital focus tools" can empower students to regain control.
This session demonstrates how recent advances in AI empower anyone to "vibe code" tools that change how they use the internet, simply by writing in plain English and letting AI generate the code.
This session explores how a provider implemented feedback from students, and some key service and organisational design principles to transform their student query and support provisions.
This session reflects on the learnings of a pilot that explored whether it's possible to provide structured, proportionate evidence of learner-reported impact in prevention and response training.
This session explores the journey from institutional commitment to seamless delivery, showing why the 'human bridge' remains one of the most powerful drivers of student retention and how to create sustainable systems of support.
This session outlines the methodology, key findings, of an innovative student voice campaign, including real-time feedback loops and social media student takeovers.
This session shares the learnings from a partnership programme that brought together education providers (further and higher education) and NHS services in Wales.
This session offers practical insight into embedding predictive analytics within Student Services operations to support retention strategy and institutional performance targets.
HEPI (Higher Education Policy Institute) has published an article exploring how prospective students are increasingly finding higher education providers through AI rather than traditional search results.
Two professionals at Queen Mary University of London have published an article on how providers aren’t fully harnessing AI to understand student feedback.
The Office for Students and Advance HE have announced they’re conducting research to better understand how institutions are responding to the opportunities and risks artificial intelligence (AI) brings to higher education.
This session brings evidence from Jisc’s student and staff research, along with insights from Jisc’s AI impact workshops, to explore how AI is actually being used, where concerns remain, and what is genuinely changing in practice.
This session demonstrate how a focused, knowledge-based approach enables 24/7 support for routine enquiries while maintaining specialist staff involvement for more complex needs.
Colleagues from multiple higher education sector organisations have published an article summarising effective approaches to improving access for underrepresented groups in UK postgraduate study.
Prospects, a graduate career advice service from Jisc, has published a report exploring how AI is influencing decisions for early-career professionals.
The Director of Students at Walbrook Institute London has published an article describing how universities can make their studies more accessible for students with jobs or caring responsibilities.
This session explores how the University of Staffordshire built a centralised and more responsive student support model using data and frontline insight.
YGam, a charity dedicated to preventing gambling and gambling harms among young people, has published the findings of its annual student gambling survey.
The Head of Research and Engagement at UMHAN (University Mental Health Advisers Network) has published an article about the findings from a survey on mental health in higher education.
A Senior Insight Lead at UCAS (Universities and Colleges Admissions Service) has published an article about how prospective students are using AI when applying to university.
This session demonstrates how an AI-powered chatbot can support student enquiries by highlighting governance, risk management, and strategies for handling sensitive disclosures.