Resource library

In this session, the Charlie Waller Trust introduced the updated CREATE mental health policy toolkit.

In this session, ServiceNow introduced Agentic AI, showing how autonomous AI assistants can transform student support.

In this session, Cardiff University and Newcastle University presented their progress on standardising student mental health data through Wales’ Severity Index and Reason Codes (SevRes) and Newcastle University’s Impact Measurement Scale (IMS).

In this session, the University of Edinburgh showcased a multi-university collaboration piloting the Reduce Digital Distraction (ReDD) workshop that highlighted its impact on student wellbeing and focus, and explored how it could be delivered effectively by non-expert facilitators across higher education institutions.

In this session, Danny Mirza explored how Generative AI can help tackle key challenges in Student Services, including inefficiencies, communication hurdles, and resource constraints.

In this session, the University of Chester discussed aspects of a pilot project by the university as a means of enabling students to showcase digital certificate accolades to prospective employers.

This session discusses a partnership between Solutionpath StREAM and Symplicity Advocate to bridge teaching and learning departments with Student Services.

This sessions delves into how you can use GenAI to support students.

This session discusses connecting students to services with digital engagement.

This session is about delivering large scale service transformation.

This session discusses using data to demonstrate the impact of an inclusive support service on student outcomes.

This session discusses delivering an equitable and student focused digital experience.

This session discusses improving services through co-design and a new Student Digital Hub project.

This session covers the journey from concept to delivery of a virtual assistant at the University of Galway.

This session explores the development of a Trusted Emergency Contact option at enrolment to support interventions with students who have disengaged from their studies or are at risk.

This session discusses a whole institution approach to wellbeing, tackling the challenge of size, scale and visibility by way of inclusion and empowerment for all students, colleagues and stakeholders.

This workshop explores how to use data to demonstrate the impact of your services.

This session delves into automation through technology.

This session gives an overview of Universities UK’s guidance about sharing personal data in harassment cases.

This session discusses combatting loneliness and building belonging at university.

This session discusses prioritising student safety when adopting digital support tools.

This session discusses a student support review at Queen Mary University of London.

This session focuses on developing holistic student support.

This session is about accessibility for all for anyone with reading difficulties.