Resource library

This session shares the research behind the Reduce Digital Distraction (ReDD) workshop, which identified personal and institutional digital challenges, and explores how "digital focus tools" can empower students to regain control.

This session demonstrates how recent advances in AI empower anyone to "vibe code" tools that change how they use the internet, simply by writing in plain English and letting AI generate the code.

This session explores how a provider implemented feedback from students, and some key service and organisational design principles to transform their student query and support provisions.

This session presents recent research findings from a study exploring the layered experiences of higher education Student Services leaders.

This session addresses how institutions that empower Student Services achieve far more, drawing on work with disabled students as a clear example.

This session explores how a whole-institution safeguarding transformation can move practice beyond compliance and into a culture of shared responsibility, early intervention, and student empowerment.

This session allowed delegates to share their views into the development of the Office for Students statement of expectations in relation to disability.

This session reflects on the learnings of a pilot that explored whether it's possible to provide structured, proportionate evidence of learner-reported impact in prevention and response training.

This session explores how the higher education sector can move from performative allyship to truly transformative LGBTQIA+ inclusion across student accommodation and support services.

This session explores the journey from institutional commitment to seamless delivery, showing why the 'human bridge' remains one of the most powerful drivers of student retention and how to create sustainable systems of support.

This session provides reflections on the response to the Office of the Independent Adjudicator for Higher Education (OIA)'s consultation seeking feedback for a new section in its Good Practice Framework.

This session highlights how to ensure services can intentionally and strategically enhance student utilisation, outcomes, and value.

This session shares the journey from siloed processes to a coordinated, data-led access model.

This session shows how the CampusGroups platform eliminates fragmentation and drives peer-to-peer connection.

This session introduces core principles of compassion‑focused therapy and explores how these can transform leadership practice in complex, high‑pressure academic environments.

This session explores and shares best practice on managing and supporting students with undiagnosed ADD/ADHD symptoms in higher education.

This session highlights their process that provides a comprehensive, wrap-around support framework to support prospective students transitioning into higher education.

This session outlines the methodology, key findings, of an innovative student voice campaign, including real-time feedback loops and social media student takeovers.

This session provides an update on the development of a pilot toolkit for standardising student mental health data collection across the UK.

This session presents cross‑sector findings from internal audits of compliance with the Office for Students’ (OfS) condition E6 on harassment and sexual misconduct.

This session introduces the creation and ongoing development of the Higher Education Eating Disorder Network, established in late 2025 to strengthen consistency, collaboration, and standards of practice across institutions.

This session uncovers four defining themes to shaping the mature student experience: community building, resource visibility, scheduling, and technology confidence.

This session looks at campus life through the lens of cultural relativity to explore how it can impact the many interactions that staff and students have each day.

This session shares the learnings from a partnership programme that brought together education providers (further and higher education) and NHS services in Wales.

This session showcases the design and implementation of a “layered” or stepped‑care‑inspired structure for postgraduate student support.

This session shares insights into scaling support, collaborating across departments, integrating data and triage, and managing student expectations.

This session highlights AMOSSHE’s work and achievements during the 2025/26 academic year

This session shares the positive impact of Student Services on three students and how it shaped their university experience.

This session explores insights from students who gained tangible real-world experience through volunteering, placements, research projects and leadership roles through a city-wide youth engagement programmes.

This session addresses the importance of using real-time student insight from robust data analysis to develop services to ensure institutions become responsive rather than reactive.

This session addresses a provider changed its institutional approach to reasonable adjustments, with significant benefits to students, and significant time and cost savings.

This session offers practical insight into embedding predictive analytics within Student Services operations to support retention strategy and institutional performance targets.

This session showcases a joint initiative developed between Disability Services and the Mental Health & Wellbeing Team, and aims to upskill practitioners to work more confidently and therapeutically with neurodivergent students.

This session introduces the Blueprint for #HomeAtUniversity, a guide for universities in building a safe and stable home for care experienced and estranged students.

This session highlights an approach and its successes migrating reasonable adjustments processes, including the categorisation and mapping of reasonable adjustments to standardise practices.