Reports and guides

AMOSSHE produces research reports about the Student Services sector, and guides and toolkits to help share good practice. Some are for the benefit of members only, while others are available for wider use. Here are AMOSSHE's reports and guides:

Member research 

Each year AMOSSHE surveys its membership to gather information about the scale and scope of Student Services in UK higher education. Members can use the data for benchmarking and comparison. In addition, AMOSSHE surveys members to measure AMOSSHE's effectiveness as an organisation for its members and the wider sector.

Careers and employability

Wellbeing, MH, counselling

Welcome and induction

More member research

Find more member research from previous years: member research (these resources are available for members only).

COVID-19 member resources

During the pandemic AMOSSHE members have shared resources to support the work of Student Services across the higher education sector. You can find all the shared resources here:

Members only

Other reports and guides

Students abroad

Global Student Services

CACUSS exchange 2019



Each year AMOSSHE commissions a range of small projects from member organisations as part of AMOSSHE Insight. The purpose of AMOSSHE Insight is to develop and share insights for the benefit of all members. Here are the reports from the completed projects. You can find out about the projects currently underway here: AMOSSHE projects.

AMOSSHE Insight: responding to sexual misconduct disclosures

This AMOSSHE-funded project, undertaken by the University of Liverpool and partners, researches students’ expectations of their universities about how they should respond to reports and disclosures of sexual misconduct.

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AMOSSHE Insight report

Sexual misconduct

Student expectations of university responses to sexual misconduct disclosures (University of Liverpool)

AMOSSHE Insight 2016/17 - sexual misconduct

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Group interventions

Group interventions to enhance resilience (University of Stirling)

AMOSSHE Insight - group interventions

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Career resilience

Enhancing students' career resilience (The University of Edinburgh)

AMOSSHE Insight - career resilience

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More AMOSSHE Insight


AMOSSHE hosts a series of strategy and policy discussions called AMOSSHE Futures (previously Future of Student Life and Services). Each session brings together participants from leading sector bodies and AMOSSHE members. Every meeting has a policy theme, considering the practical implementations of policy drivers for Student Services. Before each event, AMOSSHE members are invited to contribute motions for discussion, which are then explored through roundtable discussion. Following each AMOSSHE Futures event, AMOSSHE publishes a discussion paper outlining some of the main arguments debated and the range of views on them.


Student Services and the Teaching Excellence Framework (May 2017)


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Duty of care

Where’s the line? How far should universities go in providing duty of care for their students? (May 2015)


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Student numbers cap

Will the removal of the student numbers cap change the culture within our universities for better or worse? (May 2015)


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AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.
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