Reports and guides

AMOSSHE produces research reports about the Student Services sector, and guides and toolkits to help share good practice. Some are for the benefit of members only, while others are available for wider use. Here are AMOSSHE's reports and guides:

AMOSSHE Insight: career resilience

In 2016/17 AMOSSHE Insight supported a project undertaken by The University of Edinburgh to explore ways to help and encourage students to develop the tools of career resilience, to deal with the pressures and stresses of a highly competitive graduate labour market.

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AMOSSHE Insight 2016-17 - career resilience


Each year AMOSSHE commissions a range of small projects from member organisations as part of AMOSSHE Insight. The purpose of AMOSSHE Insight is to develop and share insights for the benefit of all members. Here are the reports from the completed projects. You can find out about the projects currently underway here: AMOSSHE projects.

Career resilience

Enhancing students' career resilience (The University of Edinburgh)

AMOSSHE Insight - career resilience

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Mental health tools

Digital tools for staff to support students’ mental health (University of the Highlands and Islands)

AMOSSHE Insight 2016/17 - mental health

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AMOSSHE Insight 2015/16

Here's a summary of the findings from all the projects (PDF 2.8 MB)

AMOSSHE Insight 2015-16 summary

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More AMOSSHE Insight

Member research 

Each year AMOSSHE surveys its membership to gather information about the scale and scope of Student Services in UK higher education. Members can use the data for benchmarking and comparison. In addition, AMOSSHE surveys members to measure AMOSSHE's effectiveness as an organisation for its members and the wider sector.

Student Services benchmarking 2016/17

Student Services benchmarking 2015/16

Student Services benchmarking 2014/15

More member research

Find more member research from previous years: member research (these resources are available for members only).



AMOSSHE hosts a series of strategy and policy discussions called AMOSSHE Futures (previously Future of Student Life and Services). Each session brings together participants from leading sector bodies and AMOSSHE members. Every meeting has a policy theme, considering the practical implementations of policy drivers for Student Services. Before each event, AMOSSHE members are invited to contribute motions for discussion, which are then explored through roundtable discussion. Following each AMOSSHE Futures event, AMOSSHE publishes a discussion paper outlining some of the main arguments debated and the range of views on them.


Student Services and the Teaching Excellence Framework (May 2017)


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Duty of care

Where’s the line? How far should universities go in providing duty of care for their students? (May 2015)


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Student numbers cap

Will the removal of the student numbers cap change the culture within our universities for better or worse? (May 2015)


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Other reports and guides


AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.
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