AI: the new member of your Student Services team?

This session brings evidence from Jisc’s student and staff research, along with insights from Jisc’s AI impact workshops, to explore how AI is actually being used, where concerns remain, and what is genuinely changing in practice.

This session demonstrate how a focused, knowledge-based approach enables 24/7 support for routine enquiries while maintaining specialist staff involvement for more complex needs.

This session shares how to create a career platform designed for students' needs and their local context.

This session shares the layered mental health benefits and challenges communities at universities are currently facing.

The session helps you consider the way you could use AI to improve ways of working, and student and staff wellbeing at your institution.