Thursday 26 March
9.10am – 10am
Accountability in Student Services practice: the legal landscape
Presentation
10am – 10.35am
Talking the talk: why compassionate communication is a student support 'quick win'
Presentation
10.45am – 11.15am
An institutional perspective of embedding compassionate communications
Presentation
11.55am – 12.25pm
Starting from scratch: implementing a casework management system
Presentation
12.25pm – 12.55pm
Prediction to practice: delivering an outcomes-driven student support model
Presentation
