29 Sep 2026

Sustaining service resilience: strengthening your Student Services capacity for 2026/27

Discover how Randstad helps universities overcome recruitment challenges and fill essential roles, to protect service continuity and staff wellbeing.

Starting a new academic year often brings unforeseen staffing pressures. You may already be navigating unfilled vacancies, permanent recruitment freezes or bottlenecks, or team capacity strains just as student need reaches its peak. Randstad Student Support acts as an agile partner to bridge these gaps, ensuring your service maintains continuity without overstretching existing staff.

Targeted internal staffing solutions

Leveraging our reach as the world’s largest recruitment company, we connect you with qualified specialists for both short- and long-term needs - including Disability Advisers, Mental Health / Wellbeing Advisers, Mental Health practitioners, Counsellors, and Safeguarding roles. 

The implementation process was smooth, and the advisers integrated well into our ways of working... the additional capacity had a clear impact in helping us provide more timely support to students and progress reasonable adjustments." — Student Wellbeing & Inclusion Manager

 A complete "one-stop shop" partner

To further relieve pressure on internal teams and also ensure students have a seamless support experience, we offer a scalable support portfolio:

  • Mental health & counselling: Access to higher education specialist, BACP accredited practitioners with 90% of students seen within one week, offering therapy in 16+ languages.
  • Comprehensive NMH provision: The full spectrum of non-medical help (NMH) roles - including access to 450+ BSL Interpreters - with flexible hybrid and out-of-hours delivery.

Bolster your service capacity

To discuss how our flexible recruitment and specialist support can help navigate your staffing and student needs, contact Steph Eardley ([email protected]) today.