Here are some ideas to get you started.
Many higher education providers also offer postgraduate qualifications in leadership and management.
There’s no standard framework of accreditation or qualification for Student Services leadership in higher education. However, there are several options to pursue if you want to gain qualifications or accreditation based on your expertise and experience.
Aside from your expertise in Student Services, you are a leader and manager. It’s important to develop and refresh your skills and approaches to ensure you’re strategic and impactful, and you’re getting the best from your teams and supporting them with what they need.
Being a great Student Services leader isn’t just about experience. It’s about knowing your strengths, spotting what you want to get better at and staying open to learning. The best leaders keep growing, lean on their networks and find new ways to face challenges with confidence.
Student Services leadership can be demanding, stressful and at times upsetting. You’re responsible for the welfare and wellbeing of others (your staff teams as well as students), you hold and manage risk, and you often deal with difficult topics and situations (including death, bereavement, suicide, harassment, racism, sexual violence and trauma).
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