Develop your leadership skills and approaches

Aside from your expertise in Student Services, you are a leader and manager. It’s important to develop and refresh your skills and approaches to ensure you’re strategic and impactful, and you’re getting the best from your teams and supporting them with what they need.

Explore our leadership events and resources

We regularly host events about leadership and developing yourself as Student Services leader. AMOSSHE offers a full programme of events and conferences every academic year, focused on hot Student Services topics, perennial challenges and sharing good practice.

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Our professional development events

AMOSSHE offers a full programme of events and conferences every academic year, focused on hot Student Services topics, perennial challenges and sharing good practice.

We also share resources from our past professional development events online, which include sessions about leadership and management. Some of these resources are publicly available, and others are for AMOSSHE members only. 

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Our resources

We have a wealth of resources about Student Services online for you to explore. These include guidance, toolkits, shared good practice, case studies, policy briefings, and research. Some of these resources are publicly available, and others are for AMOSSHE members only.

For example, here are some resources you might find useful.

Find higher education sector leadership events, programmes and resources

Many other organisations in the UK and around the world deliver events, conferences and training programmes about supporting yourself as a leader.

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Sector training events

Many organisations in the higher education, student support and leadership sectors, in the UK and around the world, deliver events, conferences and training programmes that may be useful for Student Services professionals. These take place online and/or in person, and many are free to attend.

AHEP (Association of Higher Education Professionals) has a reflective tool to help you assess your strengths and areas for development and design your own interventions. You can use this framework to support your reflective practice and grow personally and professionally.

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AHEP Professional Framework

The AHEP Professional Framework is a reflective tool to help you assess your strengths and areas for development and design your own interventions. You can use this framework to support your reflective practice and grow personally and professionally.

Advance HE has a wealth of resources to help you develop your skills and expertise as a leader in higher education. These include a framework for leading in higher education, models, resources and practice for developing leaders, and more. Find out more about developing your Student Services skills and expertise.

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Advance HE leadership and management resources

Advance HE has a wealth of resources to help you develop your skills and expertise as a leader in higher education.

Advance HE can also help you develop through accreditation and professional development programmes. For example, leadership programmes for women leaders, Black, Asian and minority ethnic leaders, and transitioning to leadership. Find out more about developing your Student Services skills and expertise.

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Advance HE leadership and management programmes

Advance HE can help you develop your leadership and management skills through accreditation and professional development programmes designed for leaders in higher education.

Find more leadership development resources

Beyond the higher education sector there are plenty of resources, programmes and events to help you develop your leadership skills and approaches. Find out more.

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Professional skills and approaches

There are many resources, programmes and events to help you develop your professional leadership skills and approaches.

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Take care of yourself as leader

Student Services leadership can be demanding, stressful and at times upsetting. You’re responsible for the welfare and wellbeing of others (your staff teams as well as students), you hold and manage risk, and you often deal with difficult topics and situations (including death, bereavement, suicide, harassment, racism, sexual violence and trauma).

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