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  • 26 February 2021 11:09 | Anonymous member (Administrator)

    AMOSSHE bulletin (opens in a new window)Here's the AMOSSHE bulletin for winter 2021: a roundup of AMOSSHE news, events, and more (click image to view - PDF 4.7 MB).

    This bulletin features updates on AMOSSHE's work this winter to support and enable our members and the wider higher education sector. Find out about our guidance for supporting students abroad, produced in collaboration with peer associations and institutions. Also, find insights into our research and professional development about student digital poverty and intersectionality.

    Check out our list of upcoming events, including a conference about creating an anti-racist culture in higher education. And don't miss the chance to share your expertise by leading a session at our National Conference in July.

    The bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.

  • 05 February 2021 10:13 | Anonymous member (Administrator)

    AMOSSHE eventAMOSSHE's next online professional development event for Student Services leaders invites you to take a fresh look at your disability services in the context of a post-pandemic world. What are the implications of learning virtually for disabled students? What do we need to consider for returning to a post-pandemic campus? And how does a blended learning approach impact how we support disabled students?

    Find out more

    Rethinking disability services for a post-pandemic world takes place on Wednesday 10 March 2021 from 09:00 to 12:30.

    This online event is an opportunity to think strategically about the future and review current practice. The pandemic introduced many changes to higher education life very quickly, including widespread virtual learning and changes to on-campus study (including social distancing and wearing masks). This event reconsiders, from a disabilities perspective, both established practice and solutions that were introduced rapidly, to ensure that going forward our services are responsive and reflective of needs.

    The event costs:

    • £59 for AMOSSHE named members
    • £99 for non-members (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE)

    And you don’t need to pay VAT for AMOSSHE events.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources (whether you're able to attend on the day or not).

    This is affordable, high quality professional development for you and your team, with the opportunity to discuss topical issues with your sector peers. We hope you'll join us!

    Book now

  • 14 January 2021 11:24 | Anonymous member (Administrator)

    AMOSSHE National Conference 2021The AMOSSHE National Conference 2021 is an inspirational, collaborative space for Student Services leaders to share expertise and good practice, develop strategy and skills, and build professional networks. We want your proposals for informative and stimulating virtual workshops or presentations that will engage delegates and contribute to everyone’s understanding and professional development.

    The AMOSSHE National Conference 2021 takes place from Wednesday 14 to Friday 16 July 2021. The conference takes place online to enable participation from across the UK, as well as drawing on expertise from around the world.

    Submit a proposal

    What's the conference about?

    In the 2020/21 academic year Student Services and sector colleagues have responded to unprecedented challenges with energy, creativity and commitment. Supporting and enhancing the student experience is the key driver of all this hard work, and AMOSSHE’s role is to support and enhance the professional excellence of this mission. The AMOSSHE National Conference 2021 is an opportunity to reflect on this year’s good practice, establish strategic connections, and take our achievements forward.

    The conference team is looking for inspiring virtual sessions that contribute expertise, share ideas and stimulate discussion. For example, you and your colleagues may have undertaken initiatives or research that others can learn from; you may have inspiring success stories to tell; you may have worked with other organisations to successfully overcome a challenge or develop new opportunities for enhancing student success; or there may be challenges that you want to explore in a structured way in order to share good practice and develop new strategies.

    All the sessions must address topics of interest to Student Services professionals, and we especially welcome proposals for sessions that explore our conference themes of reflections, connections and ambitions:

    • Reflections – let’s take time to review what has taken place in higher education during the year, including our understanding of the student experience, and how different kinds of students have been impacted in new and unexpected ways. Let’s evaluate and appreciate the innovative work that Student Services teams have undertaken, adapting quickly and flexibly to the demands created by the pandemic and emerging sector issues.
    • Connections – the impact of the pandemic, as well as social movements such as campaigns to tackle racism, inequality and sexual harassment, have emphasised the importance of collaboration and networks. It’s vital to ensure that our students and colleagues are connected and meaningfully engaged. Let’s identify how Student Services can work with colleagues and communities within and outside higher education through co-creation, evidence-based understanding and action learning.
    • Ambitions – let’s look forward to the future of Student Services, drawing on all we’ve learned and the connections we’ve made. What are our strategic ambitions as Student Services leaders? How can we leverage the high-profile attention on our work this year to establish innovative approaches and responsive services that enhance and develop students? Let’s consider how we further establish ourselves as positive, proactive leaders, developing skills and finding solutions.

    Why submit a proposal?

    The AMOSSHE National Conference needs the imaginative input of the higher education and student support sectors in order to be truly relevant and productive for Student Services professionals. Your participation shapes the agenda and ensures that the conference is relevant, useful, and inspiring.

    Leading a workshop or presenting your work at our conference is a good way to explore new ideas, get feedback on your work, develop your professional confidence and standing, and start new discussions. For Student Services professionals, being part of the AMOSSHE National Conference programme is a prestigious professional development opportunity. You can raise your personal profile, draw attention to your work, benefit from peer perspectives, and develop new networks of colleagues with similar interests and areas of expertise.

    What's the deadline?

    Please submit your proposal for consideration by 17:00 on Monday 12 April 2021.

    Find out more

  • 07 December 2020 15:36 | Anonymous member (Administrator)

    AMOSSHE guidelinesToday AMOSSHE published guidelines for the managers of support services in UK higher education provider organisations about supporting students who are studying abroad.

    Use these guidelines to help you refine your service provision, support your student-facing colleagues, and communicate with students.

    These guidelines were collated from input by working groups and reviewers representing AMOSSHE The Student Services Organisation, HUCS (Heads of University Counselling Services), UMHAN (University Mental Health Advisers Network) and various higher education providers.
  • 02 December 2020 15:09 | Anonymous member (Administrator)

    Digital poverty AMOSSHE is hosting a webinar for Student Services leaders to discuss student digital poverty in the context of Student Services. What does digital poverty mean for different students (access to wifi, equipment, software, skills)? How are different student groups impacted? How can Student Services best support and engage these students? How do we manage student needs and expectations, and change our service models to account for these?

    Book now

    Digital poverty in the context of Student Services takes place on Friday 22 January 2021 from 10:30 to 12:00 (GMT).

    This professional development event explores the various contexts of student digital poverty, shares learning and good practice in response to this emerging Student Services issue, and suggests approaches for the future.

    The full programme is now online. Speakers include:

    • Dr Graeme Atherton (Director, NEON - National Education Opportunities Network)
    • AMOSSHE Executive Members Anji Gardiner (Director of Student Services, University of Hull) and Lesley O'Keeffe (Registrar, Brunel University London)
    • Jonathan Baldwin (Managing Director - Higher Education, Jisc)

    The event costs:

    • £29 for AMOSSHE named members
    • £49 for non-members (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE)

    ...and you don’t need to pay VAT for AMOSSHE events.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources.

    Find out more
  • 27 November 2020 09:56 | Anonymous member (Administrator)

    AMOSSHE bulletin (opens in a new window)Here's the AMOSSHE bulletin for autumn 2020: a roundup of AMOSSHE news, events, and more (click image to view - PDF 3.7 MB).

    This bulletin focuses on the hard work and dedication of Student Services professionals this autumn. While the start of the academic year is always a busy (and often stressful) time for Student Services, this is 2020, so the challenges have multiplied like never before.

    Despite the pressures, AMOSSHE members have found time to contribute to sector-wide research about their work this autumn, and enhance their professional skills and knowledge. This bulletin gives an overview of all this, as well as details of our forthcoming professional development opportunities.

    The bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.

  • 25 November 2020 11:42 | Anonymous member (Administrator)

    Intersectionality and Student Services

    AMOSSHE is hosting an online professional development event for Student Services leaders to explore how we can appreciate, embrace and anticipate our students’ intersectionality and think about diversity in a more meaningful way.

    Book now

    Intersectionality and Student Services: thinking and doing differently takes place on Friday 4 December 2020 from 09:00 to 13:30 (GMT).

    Student Services leaders in higher education are used to thinking about the needs and perspectives of different student groups, particularly the protected characteristics of ethnicity, disability, sexual orientation and gender. But every student is different, and these categories overlap, blend, clash and change over the student’s journey. Join us to discuss different perspectives on intersectionality in order to help you raise awareness, guide your teams and design your services to better reflect and support your students.

    The event features a mix of presentations, Q&A, interactive workshops and networking discussion. Sessions include:

    • A keynote from Amatey Doku (Consultant, Nous Group), an experienced communicator with a passion for public policy. Amatey has worked with senior leaders across higher education at a government, sector and university level. He enjoys tackling difficult problems and encouraging others to think outside the box. He also champions the need for qualitative experiences to be at the heart of an evidenced-based approach to solutions.
    • Losing sight of Black women in intersectional student data - Kevin Guyan (Researcher, Advance HE) underscores the specific history of intersectionality (developed by and for Black women), the multiple ways it materialises in higher education data practices and how our actions need to acknowledge and honour intersectionality’s radical roots.
    • The role of UCAS in supporting students from diverse backgrounds - Nicola Turner (Policy Executive, UCAS) gives an overview of how UCAS is supporting the sector to understand how characteristics and circumstances can intersect to create hidden challenges.
    • Intersectionality and race: a new approach for higher education Student Services - Robiu Salisu (Student Inclusion Officer (BAME), University of Bristol) explores the importance of adopting an intersectional lens to form a new approach when supporting students.
    • Understanding and enhancing the LGBT student experience - Sean Russell (LGBTQ HE Consultant and Founder, Get Out Stay Out) and Ross Strong (Stonewall Project Manager, Birmingham City University) lead a workshop to explore the varied LGBT experience, especially in the context of intersectionality, and how Student Services can be more inclusive by examining the student life-cycle through an LGBT lens.

    The event costs:

    • £59 for AMOSSHE named members
    • £99 for non-members (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE)

    And you don’t need to pay VAT for AMOSSHE events.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources (whether you're able to attend on the day or not).

    This is affordable, high quality professional development for you and your team, with the opportunity to discuss topical issues with your sector peers. We hope you'll join us!

    Find out more

  • 23 October 2020 15:59 | Anonymous member (Administrator)

    More with lessHow can Student Services in higher education do more with less?

    AMOSSHE is hosting an online professional development event for Student Services leaders to explore how to deliver more with less resource, and get less stressed in the face of more demand.

    Book now

    More with less? takes place on Wednesday 18 November 2020 from 09:30 to 12:30 (GMT).

    This is an opportunity to discuss the challenges of more service provision in new contexts, a growing remit, increasing demand for services, and higher expectations of customer service, efficiency and effectiveness. Also, how to maintain team morale when faced with less budget, time, space and staff.

    The event features a mix of presentations, Q&A, interactive workshops and networking discussion. Confirmed sessions include:

    • A speaker from SUMS Consulting gives some insights into how institutions have tackled the need to deliver more with less. This session discusses some of the senior level challenges that impact Student Services delivery, and challenges that have become even more prominent since the pandemic.
    • Kate Dodd (Lead Consultant, AUA Consulting) discusses how Student Services can be more efficient with time and resources in light of shrinking budgets and higher expectations.
    • Dave Wilson (Mental Health and Wellbeing Manager, University of Cumbria) discusses piloting a One At A Time model in a Mental Health and Wellbeing Team. Dave explains how the team used data to compare and contrast the old way of working with the new model. Find out how the project slashed waiting times, reduced staff stress and increased student outcomes, while seeing an increase in referrals with no additional resources.
    • Angela Gardiner (AMOSSHE Executive Member and Director of Student Services, University of Hull) leads a facilitated discussion session to share approaches to delivering more with less, including influence and collaboration within your institution, technology solutions, and external partnerships and resources.

    The event costs:

    • £59 for AMOSSHE named members
    • £99 for non-members (other employees of an AMOSSHE member organisation, individuals, not-for-profit and corporate organisations, higher education providers not associated with AMOSSHE)

    And you don’t need to pay VAT for AMOSSHE events.

    All delegates will receive a recording of the event afterwards, as well as any presentations or resources (whether you're able to attend on the day or not).

    This is affordable, high quality professional development for you and your team, with the opportunity to discuss topical issues with your sector peers. We hope you'll join us!

    Find out more

  • 18 September 2020 09:43 | Anonymous member (Administrator)

    AMOSSHE eventAMOSSHE is hosting an online professional development event for Student Services leaders to help you navigate the various sector mental health frameworks to apply them to (and identify gaps in) your service provision. The session also identifies resources and good practice to help you enhance some areas of mental health provision that might need attention.

    Book now

    Student mental health: minding the gaps takes place online on Wednesday 14 October 2020 from 09:00 to 13:00 (BST).

    Join a range of AMOSSHE members and higher education sector experts to explore how to use the Student Minds University Mental Health Charter and Universities UK Stepchange Mentally Healthy Universities framework to identify gaps in your student mental health provision. Then discover resources and good practice for virtual mental health support and supporting less prominent student groups.

    The event features a mix of presentations, Q&A, interactive workshops and networking discussion. All delegates will receive a recording of the event afterwards, as well as any presentations or resources. Find out more about the programme and speakers.

    Places are limited so book now to secure yours!

    Book your place

  • 28 August 2020 12:59 | Anonymous member (Administrator)

    AMOSSHE bulletin (opens in a new window)Here's the AMOSSHE bulletin for summer 2020: a roundup of AMOSSHE news, events, and more (click image to view - PDF 3.1 MB).

    This bulletin features a big thank you to everyone who look part in our virtual National Conference in July, and also some headline findings from member research into mental health and wellbeing service provision.

    AMOSSHE is currently planning our continuing professional development programme for 2020/21. Find out more about our upcoming events and what we're planning.

    This bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.

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