Here's the latest news from AMOSSHE, The Student Services Organisation.
Today AMOSSHE published guidelines for the managers of support services in UK higher education provider organisations about supporting students who are studying abroad.
Use these guidelines to help you refine your service provision, support your student-facing colleagues, and communicate with students.
AMOSSHE is hosting a webinar for Student Services leaders to discuss student digital poverty in the context of Student Services. What does digital poverty mean for different students (access to wifi, equipment, software, skills)? How are different student groups impacted? How can Student Services best support and engage these students? How do we manage student needs and expectations, and change our service models to account for these?
Digital poverty in the context of Student Services takes place on Friday 22 January 2021 from 10:30 to 12:00 (GMT).
This professional development event explores the various contexts of student digital poverty, shares learning and good practice in response to this emerging Student Services issue, and suggests approaches for the future.
The full programme is now online. Speakers include:
The event costs:
...and you don’t need to pay VAT for AMOSSHE events.
All delegates will receive a recording of the event afterwards, as well as any presentations or resources.
Here's the AMOSSHE bulletin for autumn 2020: a roundup of AMOSSHE news, events, and more (click image to view - PDF 3.7 MB).
This bulletin focuses on the hard work and dedication of Student Services professionals this autumn. While the start of the academic year is always a busy (and often stressful) time for Student Services, this is 2020, so the challenges have multiplied like never before.
Despite the pressures, AMOSSHE members have found time to contribute to sector-wide research about their work this autumn, and enhance their professional skills and knowledge. This bulletin gives an overview of all this, as well as details of our forthcoming professional development opportunities.
The bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.
AMOSSHE is hosting an online professional development event for Student Services leaders to explore how we can appreciate, embrace and anticipate our students’ intersectionality and think about diversity in a more meaningful way.
Intersectionality and Student Services: thinking and doing differently takes place on Friday 4 December 2020 from 09:00 to 13:30 (GMT).
Student Services leaders in higher education are used to thinking about the needs and perspectives of different student groups, particularly the protected characteristics of ethnicity, disability, sexual orientation and gender. But every student is different, and these categories overlap, blend, clash and change over the student’s journey. Join us to discuss different perspectives on intersectionality in order to help you raise awareness, guide your teams and design your services to better reflect and support your students.
The event features a mix of presentations, Q&A, interactive workshops and networking discussion. Sessions include:
And you don’t need to pay VAT for AMOSSHE events.
All delegates will receive a recording of the event afterwards, as well as any presentations or resources (whether you're able to attend on the day or not).
This is affordable, high quality professional development for you and your team, with the opportunity to discuss topical issues with your sector peers. We hope you'll join us!
Find out more
How can Student Services in higher education do more with less?
AMOSSHE is hosting an online professional development event for Student Services leaders to explore how to deliver more with less resource, and get less stressed in the face of more demand.
More with less? takes place on Wednesday 18 November 2020 from 09:30 to 12:30 (GMT).
This is an opportunity to discuss the challenges of more service provision in new contexts, a growing remit, increasing demand for services, and higher expectations of customer service, efficiency and effectiveness. Also, how to maintain team morale when faced with less budget, time, space and staff.
The event features a mix of presentations, Q&A, interactive workshops and networking discussion. Confirmed sessions include:
AMOSSHE is hosting an online professional development event for Student Services leaders to help you navigate the various sector mental health frameworks to apply them to (and identify gaps in) your service provision. The session also identifies resources and good practice to help you enhance some areas of mental health provision that might need attention.
Student mental health: minding the gaps takes place online on Wednesday 14 October 2020 from 09:00 to 13:00 (BST).
Join a range of AMOSSHE members and higher education sector experts to explore how to use the Student Minds University Mental Health Charter and Universities UK Stepchange Mentally Healthy Universities framework to identify gaps in your student mental health provision. Then discover resources and good practice for virtual mental health support and supporting less prominent student groups.
The event features a mix of presentations, Q&A, interactive workshops and networking discussion. All delegates will receive a recording of the event afterwards, as well as any presentations or resources. Find out more about the programme and speakers.
Places are limited so book now to secure yours!
Book your place
Here's the AMOSSHE bulletin for summer 2020: a roundup of AMOSSHE news, events, and more (click image to view - PDF 3.1 MB).
This bulletin features a big thank you to everyone who look part in our virtual National Conference in July, and also some headline findings from member research into mental health and wellbeing service provision.
AMOSSHE is currently planning our continuing professional development programme for 2020/21. Find out more about our upcoming events and what we're planning.
This bulletin also features updates from AMOSSHE's annual sponsors, whose support helps us deliver our programme of work and who help keep us in touch with developments and research in the sector.
The AMOSSHE National Conference 2020 starts on Monday 6 July - it's all week, all online, all free, and open to everyone who wants to take part! This is a fantastic professional development opportunity for you, your colleagues, and sector friends, so please share the links widely. All the sessions would have featured in our physical conference if it had gone ahead in Newcastle, so you can access the same quality expertise and resources, but for free and without having to travel!
Here's the programme of sessions. You can register for the ones you want to attend, rather than everything at once.
AMOSSHE is proud to have contributed to a major review of higher education Student Affairs and Services around the world. With 250 authors, advisors and editors from over 125 countries, Student Affairs and Services in Higher Education: Global Foundations, Issues, and Best Practices (third edition) is a truly global collaborative effort to capture the diverse frameworks, practices, models and services provided by Student Affairs and Services in higher education across the globe.
This is a comprehensive reference book for scholars, researchers and practitioners across the globe on all matters related to Student Services in higher education. It covers a vast breadth of issues including principles, values, theories and frameworks, professionalisation, research and scholarship, social justice, equality and gender issues, engagement, internationalisation, retention and graduate competencies, governance and student participation, leadership and migration. AMOSSHE's contribution is based on research from the 2016/17 academic year.
Due to the generous collaboration of IASAS (International Association of Student Affairs and Services) with peer sector associations, book is available online for free.
The Office for Students, Student Minds and HEFCW (Higher Education Funding Council for Wales) are creating an online hub to support the wellbeing and mental health of students in England and Wales. This project will run for six months from late July to December 2020, giving students access to online mental health support, designed to respond to additional pressures caused by the pandemic.
The hub, called Student Space, is designed to complement the mental health support already in place through universities, colleges and NHS services in England and Wales, filling potential gaps in provision and ensuring that all students have access to support they need.
AMOSSHE has contributed to the planning discussions for Student Space. AMOSSHE Chair Jayne Aldridge said:
"AMOSSHE welcomes this announcement and the launch of Student Space to enhance the support for student mental health. We look forward to working with Student Minds and other sector bodies, students and staff to provide seamless provision with a positive impact."
Find out more about the project: New funds to boost student mental health through pandemic.
You can also find news, features and photos on our blog
AMOSSHE members can find even more news, plus sector and policy updates
AMOSSHE, The Student Services Organisation is a UK non-profit professional association. Company registration number 4778650.