AMOSSHE, the Student Services Organisation, undertakes a number of national and local projects in order to support the higher education sector in delivering excellent Student Services.

Current projects 

Students FIRST (Financial Interventions to assist Retention and Student Transitions)

March 2011 - August 2012

An eighteen month project, supported by JISC in which AMOSSHE will coordinate research at Anglia Ruskin University and the University of East London.  Students FIRST will explore the impact of a unique and innovative way of delivering student bursary support. Eligible students will be issued with SMART cards that carry credit to purchase learning tools in place of cash bursaries. The targeted bursary specifically enhances the student’s learning and teaching and improves employability prospects, thereby enhancing the student experience. This further benefits institutions by reducing burden and creating efficiencies.

Students FIRST will draw on the tools developed in the value and impact project to assess the financial support service, as well as service mapping and considering the effective use of IT in targetted interventions.

Past projects

Understanding the value and impact of services that support students (VIP)

April 2010 - June 2011

A fifteen month project, supported by the HEFCE LGM fund, to develop
tools and information to enable Student Services Managers to understand
the value and impact of their services, thereby improving the quality of
services and informed management.

ELLA – University of East London Links with AMOSSHE
A pilot case study, supported by the JISC Embedding WorkWithIT project, looking at horizon scanning and change management in introducing new technologies to assist with the delivery of support services.