Friday 13 February
9am – 10am
Registration and refreshments

Refreshments

10am – 10.10am
Welcome and context

Presentation

10.10am – 10.30am
From policy to evidence: leveraging European priorities to create research opportunities for Student Affairs and Services in Europe

Presentation

10.30am – 10.55am
From bolt on to built in: embedding student support in the academic outcome

Presentation

10.55am – 11.25am
Break

Refreshments

11.25am – 12.25pm
Building a collaborative future of professional development in European Student Affairs and Services

Workshop

"What's in it for me?" The shift in student expectations and its impact on Student Services

Workshop

12.25pm – 12.30pm
Room change

Refreshments

12.30pm – 1pm
From concept to campus-wide impact: the development and outcomes of Ulster University's Student Success Centre

Presentation

Wellbeing Welcome

Presentation

1pm – 2pm
Lunch

Refreshments

2pm – 2.30pm
A data-driven approach to effective student engagement

Presentation

The pre-arrival questionnaire and how it will allow Student Services to support new students

Presentation

2.30pm – 2.35pm
Room change

Refreshments

2.35pm – 3.05pm
From the first year to leadership: the Rajk model for peer-driven wellbeing and academic success

Presentation

Personalised pathways to support students’ career opportunities

Presentation

3.05pm – 3.30pm
Break

Refreshments

3.30pm – 4pm
Beyond "be more resilient": a coaching toolkit for sustaining yourself and your team

Presentation

One year on: implementing an AI chatbot to support students

Presentation